Developer Support and Automation Technician

Job Description

Founded in 2002, Infinity Ward is the original studio behind the Call of Duty® franchise. The titles developed by Infinity Ward have won more than 200 ''Game of the Year'' awards and 100 ''Editor's Choice'' awards, among many other industry accolades. Some of our previous titles include: Call of Duty®: Ghosts, Call of Duty®: Infinite Warfare and most recently, Call of Duty®: Modern Warfare II.
A critically acclaimed studio, Infinity Ward is proud to have one of the most passionate and dedicated development teams in the industry. We love to have as much fun as the games we create, and it shows in our relaxed, yet diligent, workplace environment. We believe that making the best games relies on having the best people, so we like to look after ours. We enjoy having fun with top-notch events that everyone gets involved with.
Infinity Ward is wholly owned by Activision. To learn more about our studio, please visit us at https://www.infinityward.com/, on Facebook at https://www.facebook.com/InfinityWard/, and @InfinityWard on Twitter.
Your Mission
You'll join us to provide support for developers on build tools, automation, and validation processes (this is not a traditional IT hardware role).
In some cases, you can directly solve problems, and in others, you can connect the right developers to resolve issues. By surveying our automated testing and continuous integration tools, you can prevent or minimize downtime by making developers aware of new breakage. You will help investigate crashes and errors in both the development and live environments. Qualified candidates need to be agile and self-starters.

Responsibilities:
• Monitor and respond to issues encountered with software automation
• Drive resolutions across multiple departments to maintain build stability
• Provide support on build tools, automation, and validation processes (not traditional IT hardware support).
• Investigate and validate reported issues
Requirements:
• 1+ years of game industry-related experience
• Previous experience with automated software test tools and scripting
• Systems integration, verification, and validation experience
• Familiarity with the entire game development life cycle
• Extensive experience with discrepancy reporting systems (e.g. JIRA)
• Experience in QA, build engineering, or game testing (experience on Call of Duty or other AAA titles is a strong plus).
• Ability to police the code base, validating changes across branches to maintain stability.
• Familiarity with tracking revisions and changes in Perforce
• Clear communication skills, both written and oral
• Critical thinking and problem solving

We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Jobcode: Reference SBJ-pk4q19-216-73-216-181-42 in your application.