Accreditation Assistant

Job Description

Company: Festival Republic (EP Republic Ltd.)

Event: Electric Picnic

Location: Bord Gais Energy Theatre, Grand Canal Dock, Dublin 2

Reports to: Accreditation Coordinator

Working Hours: Full time. Additional hours and weekend work will be required throughout the festival season.

Contract type: Fixed-Term Contract: 7th May 2024 - 13th September 2024

Role Description

The role is predominately people-facing and administrative, providing support to the Accreditation Coordinator, and is therefore a key part of the planning team for the events.

The successful applicant will work within a team, to help implement and manage the accreditation systems used across festivals. Full training on the specifics of the role will be given to the correct candidate; however, an understanding of event accreditation systems along with a proven ability to complete basic administrative tasks accurately and in a timely manner are both essential.

What the role includes
• Assisting in setting up and using an online accreditation system, both in advance of the shows as well as on-site, ensuring all passes are correctly issued and logged.
• Ensure a thorough understanding of all pass types and restrictions that apply.
• Collating, chasing and reviewing all crew pass requests & responding to changes in a professional & timely manner.
• Overseeing the creation, counting, allocation and packing all accreditation including wristbands and laminates, & ensuring passes database is continually monitored and updated. This database must be reconciled & finalised before you leave site.
• Managing the Passes Office at various events under the guidance of the Accreditation Coordinator, ensuring a smooth and professional operation.
• Reporting to the Accreditation Coordinator, Production Office and/or the Event manager & keeping them updated & helping to implement on-site processes for the festival accreditation team.
• Delegating accreditation duties to show day staff and supporting them in the fulfilment of their role.
• Trouble-shooting issues as and when they occur.
• Working closely with the Event Manager for approval on accreditation requests.
• Managing the passes inbox and responding to all emails received.
• Carrying out post-show reports and audits of stock.

Who you are

Experience in the following roles is preferable: Festival / Event Assistant; Administrative support

Competencies / Skills / Knowledge / Experience
• Excellent written and verbal communication skills
• Exceptional attention to detail
• Organisational and administrative skills
• Knowledgeable in Microsoft Office programs including Word, Excel, PowerPoint, Outlook
• Ability to work as part of a team

Demonstrable aptitude for:
• Detailed work
• Joined up thinking
• Ability to prioritise and meet deadlines
• Working under pressure / in a pressurised environment

Behaviours

The following attributes determine how the role will be carried out and are required to be a success
• Accuracy
• Punctual and reliable
• Ability to prioritise
• Proactive approach to problem solving

The Company

Festival Republic is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: Wednesday 17th April. We reserve the right to close applications at any time so encourage early application. #FestivalRepublic

Jobcode: Reference SBJ-r0x6mm-3-21-93-44-42 in your application.