User Experience Data Researcher

Job Description

ANALYTICS

What We Do
Our Data & Analytics teams build powerful stories and visuals that inform the games we make, the technology we develop, and business decisions that drive Epic.

What You'll Do

Epic Games is looking for a data analyst to join our UX Data Research team. In this role you will support all of Epic Game's products by collecting and analyzing player feedback so it can be used by our various teams to make our games and products better! The primary duties of this role surround surveys (both email and in-game), data analysis, data visualization, and being an advocate for our players!

In this role, you will
• Create and maintain various surveys. Maintain and report on live dashboards. Visualize data from complex data sets to surface player feedback and behaviors
• Become skilled and familiar with the various databases at Epic Games so you can successfully target surveys to the right players, pull results, and find trends in player behavior
• Analyze and interpret data sets from surveys and player behaviors to identify patterns, trends, and valuable insights
• Write detailed reports that draw clear and accurate conclusions from our data and provide educated suggestions where appropriate
• Organize tasks and manage an ever growing and changing priority stack
• Advocate for our players in various channels and meetings, elevating their feedback to relevant stakeholders
• Monitor data quality, surfacing gaps, errors, or inconsistencies quickly and working with appropriate teams to address data needs

What we're looking for
• Previous experience as a data or reporting analyst
• Skilled in SQL and comfortable using a variety of flavors
• Strong data visualization skills, preferably with Tableau and creating dashboards
• Advanced usage of Microsoft Excel and Google Sheets
• Experience writing and editing docs and slides to present data
• Strong written and verbal communication skills
• Passion for video games and a desire to make games better
• Preference to applicants who have worked with survey data previously

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-d2z7b6-18-119-172-175-42 in your application.