Senior Tester, Audio

Job Description

QUALITY ASSURANCE
What We Do
The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.
What You'll Do
We're looking for a Senior Tester to join the Epic QA team. You'll love this role if you're an innovative problem-solver who loves to ask the tough questions or solution designer who wants to make sure software maintains a high quality standard; you should be willing and excited to constantly learn and grow in this quickly evolving area.
In this role, you will
• Write test plans that follow existing templates and processes
• Write and execute test cases with attention to detail on multiple platforms
• Maintain, improve, and review testware, including proposing enhancements for testware created by teammates.
• Thoroughly investigate and analyze issues to find root causes as well as communicate issues and escalate if needed by understanding the bigger picture
• Provide reporting on blocking issues, testing results, and quality status to the development team, and facilitate discussion around corresponding risk areas
• Document bugs using existing templates, ensuring clear and concise reproduction steps, including relevant logs and necessary attachments
• Apply your experience, available data, and tacit knowledge to uncover issues and inefficiencies, while verifying bug fixes and escalating concerns as needed
What we're looking for
• At least 1.5 years of QA experience and Technical software or troubleshooting skills (degree in Computer Science or equivalent, self-taught, or relevant experience)
• Experience with testing on consoles, mobile devices, browser-based web tools
• Experience logging defects in bug tracking systems such as Jira
• Experience with audio testing including the checks for proper functionality, sound quality, and adherence to specifications
• Exposure to the software development life cycle and different testing methodologies
• Any degree of scripting or knowledge of programming skills like Python or C++ is a bonus
• Any degree of knowledge of API testing and Postman is a bonus
• Ability to analyze defect trends and identify coverage gaps and provides feedback to prevent them going forward
• Experience deriving creative test scenarios and executing them autonomously using personal knowledge of the product in test and available feature documentation

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-866pb6-216-73-216-161-42 in your application.