QA Manager

Job Description

QUALITY ASSURANCE

What We Do

The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.

What You'll Do

In the Services space, as a QA Manager, you will join our Tech and PerfMem space leveraging your combination of quality management, data analysis, and technical skills to drive and improve the testing process, risk analysis and quality evaluations related to game performance optimisations, device compatibility and device optimisations for Fortnite. You'll be responsible for managing the growth of QA professionals from a range of skill sets and collaborating with cross-discipline stakeholders in building towards the success of Fortnite for years to come.

In this role, you will
• Lead, manage and mentor a team of QA professionals to define acceptance criteria, identify risks, and plan testing coverage for upcoming features and optimizations.
• Collaborate with engineering and production stakeholders to facilitate the flow of information and requirements between the engineering team, production, and QA.
• Becoming a subject matter expert in areas such as game performance and device optimizations.
• Provide constructive guidance to QA analysts, engineers, and testers to improve their work performance and career growth.
• Lead and grow a quality assurance team as both a people manager and a tactical driver of success, with the ability to contribute to day-to-day efforts as needed.
• Develop a plan that solves the week-to-week testing requirements and expectations at a team level, and lead the team to execute against that plan.
• Escalate risks and issues to ensure high visibility amongst partners for accurate decision making.

What we're looking for
• 7+ years of Software Quality Assurance experience working in software, mobile and/or game development.
• Understanding of gaming hardware and software performance metrics relevant to the video game industry.
• Strong analytical and problem-solving experience in technical environments.
• Experience working with and testing for multiple platforms; web, modern consoles, PCs and/or mobile devices using Android and/or IOS operating systems.
• A deep understanding of defect reporting, version control, and device configuration management best practices.

This role is open to multiple locations (including CA & NYC).

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren't limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic's generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).

New York City Base Pay Range

$119,000 - $174,000 USD

California Base Pay Range

$112,000 - $164,000 USD

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-rj4251-18-223-209-231-42 in your application.