QA Manager

Job Description

QUALITY ASSURANCE
What We Do
The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.
What You'll Do
As a QA Manager, you will join our Mobile QA team, leveraging your combination of quality management, data analysis, and technical skills to drive and improve the testing process, risk analysis, and quality evaluations related to game performance optimizations, device compatibility, and device optimizations for all Fortnite 1st Party content. In this role, you'll be responsible for managing the growth of QA professionals from a range of skill sets and collaborating with cross-disciplinary stakeholders in building towards the success of Fortnite for years to come.
In this role, you will
• Lead, manage and mentor a team of QA professionals to define acceptance criteria, identify risks, and plan testing coverage for upcoming features and optimizations.
• Reviewing test plans focusing on mobile quality; identifying risks and mitigation plans, compatibility and supporting product teams in planning for proper coverage.
• Become a subject matter expert in areas such mobile UX, gameplay mechanics, Android & iOS devices and supporting systems.
• Provide constructive guidance to QA analysts, engineers, and testers to improve their work performance and career growth. Identify opportunities and propose process improvements to increase productivity of the team.
• Support Fortnite mobile initiatives developing tactical plans to address coverage gaps. Develop quality strategies that encompass staffing, technical and product requirements.
• Develop a plan that solves both short and mid term challenges; managing testing requirements and expectations at a team level, and lead the team to execute against that plan.
• Escalate risks and issues to ensure high visibility amongst partners for accurate decision making. Collaborate with engineering and production stakeholders to facilitate the flow of information and requirements between the engineering team, production, and QA.
What we're looking for
• 7+ years of Software Quality Assurance experience working in software, mobile and/or game development.
• Not just a people leader; Able and willing to contribute to day-to-day testing/engineering efforts.
• Experience working with and testing for multiple platforms; web, modern consoles, PCs and/or mobile devices using Android and/or IOS operating systems.
• A deep understanding of defect reporting, version control, and device configuration management best practices.
• Strong analytical and problem-solving experience in technical environments.
• Ability to build strong relationships with stakeholders and execute on strategy in a team environment.
• Ability to prioritize and work independently, as well as in a team environment
• Ability to thrive while working in a fast-paced working environment, with the ability to juggle multiple projects
• Proven track record of successful contributions to the release of high-quality products.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-9zz659-216-73-216-0-42 in your application.