QA Lead

Job Description

QUALITY ASSURANCE
What We Do
The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.
What You'll Do
Epic is seeking a QA Lead to join our Fortnite Battle Royale Gameplay team. You will lead a group of internal and external analysts and engineers, focusing on the quality of Battle Royale gameplay, items, vehicles, and more for our players to engage with every season actively. We are a tight group within a large organization that prizes intelligence, creativity, and nimble problem-solving skills. Our ideal candidate is a self-starter with game QA management experience and a passion for developing and leading a quality strategy.
In this role, you will
• Assign, supervise, grow, and evaluate the performance of internal and external QA analysts and QA engineers in testing, documentation, and risk assessment
• Develop a plan that solves the week-to-week testing requirements and expectations to uphold quality in designated areas
• Organize staffing and available tools to reach goals, as well as find gaps
• Audit test plans and identify and correct testing gaps
• Develop feature-by-feature risk assessments using appropriate data and raise these risks at the leadership and product owner levels
• Build and iterate upon QA processes to shift quality left and reduce manual effort
• Advocate for player experience and fun
What we're looking for
• 2+ years of QA management experience in the games industry
• Breathtaking time-management and multitasking capabilities
• Skilled writer of detailed issue documentation and test plans
• Strong communication skills, ability to advocate for quality, and push back when necessary
• Experience using qualitative metrics to measure types of fun
• Expert user of defect tracking tools such as JIRA
• Selfless collaborator with and inspirational leader of small teams on short deadlines
• Experienced coach of developing individual contributors

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-6kk9qq-216-73-216-182-42 in your application.