QA Engineering Specialist

Job Description

QUALITY ASSURANCE
What We Do
The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.
What You'll Do
QA Engineers leverage their technical and QA expertise to collaborate with product owners, developers, and QA management to identify risks, debug issues, and help articulate quality for upcoming features/releases. You will develop and implement automation test strategies and utilize technical tooling to expand breadth and add depth to QA coverage of multiple features in a dynamic and fast-paced environment. You will facilitate functional, qualitative, and performance testing efforts while using a mix of manual and technical testing skills to execute a variety of testing techniques across your product to analyze and report on quality. You are expected to work in a highly autonomous environment while working closely with designers, engineers, and production staff, using a combination of quality assurance, data analysis, and technical skills to drive appropriate testing techniques early on in development through release cycles and beyond.
In this role, you will
• Collaborate with various Graphics Tools stakeholders (product owners, developers, QA management, and more) to define acceptance criteria, identify risks, and plan testing coverage, crucially, build tooling and automation to improve efficiency across the team
• Examine technical gaps and automation initiatives between geographically distributed teams, vendors, and agencies to deliver the highest quality product
• Build test strategies and test plans to cover multiple features in a dynamic and fast-paced environment
• Use a mix of manual and technical testing skills to execute a variety of testing techniques across your product to analyze quality while troubleshooting reported defects and internal issues
• Reporting and tracking data quality, and using that data to drive conversations around product quality and development health, supporting developers before, during, and after deployments
What we're looking for
• Strong experience and demonstrated skills in writing test automation or QA tools, as well as reading code or scripts (nice to have: in multiple languages (Python/C++/C#)
• Experience developing test plans and risk mitigation strategies
• QA cross team project or feature leadership experience, including mentoring more junior employees, developing cross team QA plans, as well as owning test quality improvements and gap analysis or optimization efforts
• Strong communication skills and ability to confidently collaborate with stakeholders and with partner teams
• Proven experience leading complex, high-visibility initiatives across cross-functional teams and stakeholders
• Deliver high quality work products; looks for and suggests ways to improve / optimize/close testing gaps
• Proven experience with gaming devices/platforms (Linux, Apple, Switch, Xbox, PS4/5, etc)

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-z35w4q-18-97-9-170-42 in your application.