Playtest Researcher

Job Description

UX Research
What We Do
Our team of UX researchers provide rigorous research support and insights for all of our games and products. Our goal is to be the voice of our players and users, and help the designer-intended experience for them be realized.
What You'll Do
Epic Games is accepting applications for a Playtest Researcher to work on the UXR Playtest Team. Playtest Researchers are expected to manage playtests for various products and build upon existing processes to generate insights from those tests that help further our design and make the game more fun.
In this role, you will
• Manage internal playtest backends, including developing an understanding of various internal tools we leverage to ensure playtesting is a simple one click solution
• Coordinate with production and dev teams and leverage past playtest data to schedule playtests and construct playtest agendas
• Collect and share feedback from playtests with developers, including analyzing incoming data and sharing core findings from our tests
• Ensure major issues are tracked and resolved
• Improve the playtest process to make tasks more efficient, communication clearer, and participation easier
• Maintain and upkeep the Playtest Lab
• Function in a fast paced environment with constantly shifting priorities while maintaining the highest quality possible
What we're looking for
• 2+ years of experience in QA, Production, or Playtest Coordination roles. Time in User Research, Design, Engineering, or IT is a plus
• Core understanding of how playtests fit into the design pipeline and how playtests should be structured and run
• Strong communication skills
• Ability to manage large Zoom calls
• Detail oriented background and capable of managing a variety of tasks simultaneously
• Growth mindset focused on improving team wide tools and processes
• Strong backlog of gaming history
BENEFITS
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.
Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-8666mm-216-73-216-108-42 in your application.