Lead Community Manager

Job Description

Lead Community Manager (UEFN)

COMMUNITY
What We Do
The Community team serves as a listener and a voice to the diverse and expanding development community. Our team grows, inspires, and supports a strong community while evangelizing and promoting Epic's tools and services.
What You'll Do
Epic is looking for a Lead Community Manager to inspire and grow our developer community for Unreal Engine, Fortnite creators, and Fab. The ideal candidate will have experience with game engines and user-generated content (UGC), with a preference for Unreal Engine and Unreal Editor for Fortnite (UEFN).
In this role, you will
• Initiate positive and supportive conversations with the community around content, information, and other opportunities while staying up to date with the latest community trends for Unreal Engine and Fortnite
• Manage our Epic Developer Community Forums, Discord Channels, Twitch, and YouTube, and monitor and respond to conversations in those channels
• Create and grow self-sustaining community programs
• Write and analyze community sentiment reports, identifying key community issues, and escalating issues to the proper teams
• Collaborate with other teams and stakeholders across Epic Games to share the latest community analytics, sentiment, issues, and other feedback
• Work with the community team to organize weekly livestreams, and other events such as AMAs, game jams, and challenges.
• Ensure the community is healthy and active by making our platforms welcoming, engaging, and informative to new and veteran members and stimulate continued community-made contributions by sharing great community tutorials, amazing creations, and rewarding outstanding community contributors
What we're looking for
• 8+ years of experience in Community Management or other disciplines with strong community interaction
• Extensive experience with software development communities, with a strong understanding of game engine development and UGC
• Passion for gaming, UGC, and the developer community
• Excellent written and verbal communication skills
• You're community-focused, passionate, and innovative
• Previous experience developing games or other real-time experiences, ideally using Unreal Engine or Unreal Editor for Fortnite

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-wp7pbk-18-97-14-86-42 in your application.