Director, Product Operations

Job Description

UNREAL INDUSTRY SOLUTIONS
What We Do
Epic's Unreal Engine is used to create many of the world's most successful video games and is widely adopted across industries such as film and television, broadcast and live events, automotive, architecture, retail, fashion, and simulation. Our ecosystem of tools, content, services, and marketplaces is driving innovation in entertainment, product design and visualization, digital twin simulation, and immersive consumer experiences.
What You'll Do
As the Director of Product Operations, you'll partner directly with the VP of Product & Engineering for the Unreal Ecosystem, acting as a right hand. This is a hybrid Chief of Staff/Product Operations role focused on reducing operational drag, improving cross-functional flow, and giving product teams the structure and clarity to move fast.
In this role, you will
• Build Scalable Systems - Define and implement repeatable processes: roadmaps planning, evergreen decks update, SKO prep, GTM, etc. and ensure these are being executed - Ensure product teams have the right tooling / frameworks / workflows and that they are being utilized effectively - Create tracking frameworks for product metrics such as usage, satisfaction, customer insights, etc.
• Orchestrate Cross-Functional Flow - Serve as the connective tissue between Product, Marketing, Customer Success, Business Development, etc. - Organize and deliver regular updates on product initiatives, performance metrics, and project status to stakeholders - Support product leadership in the organization of team events - Facilitate decision making by gathering analysis, research, and recommendations
• Drive Strategic Ops - Run projects that impact product org efficiency and alignment - Lead planning and executive review prep alongside product leadership; summarize feedback and action items gathered during the review session - Surface insights and bottlenecks and propose fixes proactively
What we're looking for
• Understanding of product management
• Past experience dealing with wide variety of disciplines
• Strong organizational skills and past experience streamlining processes
• Experience with Computer Graphics and 3D; Videogames a plus
• Strong analytical skills and strategic thinking; Past experience at a top consulting firm a plus
• Excellent communication skills
• International experience or experience in a global organization

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-pkkyqx-216-73-216-82-42 in your application.