Content & Online Safety Compliance Program Manager

Job Description

COMPLIANCE

What We Do

We help the company do the right thing by identifying, monitoring, and reporting on potential risks in order to support the company's goal of promoting trust in our products and services.

What You'll Do

As the Compliance Program Manager, your primary responsibility is to facilitate the implementation of our compliance initiatives within a complex, cross-functional environment. This involves creating implementation plans, procedures, and artifacts to propel our efforts forward. Additionally, you'll oversee the process of ensuring consistent review of our products and services, verifying their operational effectiveness. Your role also involves driving crucial discussions with stakeholders throughout the organization to enhance visibility and transparency regarding our compliance efforts. You'll also remain updated on evolving laws, regulations, and industry compliance standards to ensure alignment with best practices.

In this role, you will
• Provide leadership by utilizing your program management expertise to minimize risks and translate requirements into actionable plans for internal teams
• Develop and centralize cross-functional compliance reporting related to content moderation and online safety
• Ensure company processes incorporate content moderation and online safety risk management requirements
• Collaborate with stakeholders such as Business, Legal, Information Security, and Engineering
• Ensure continuous alignment with business vision and roadmap
• Communicate utilizing purposeful and effective strategies, both formal and informal, to provide visibility into risks and to drive a culture of compliance
• Execute by driving timelines, deliverables, and KPIs to support compliance requirements
• Clearly document processes, procedures, and controls
• Collaborate with cross functional teams to develop and implement change management strategies and processes Identify and assess potential compliance risks associated with content, including but not limited to legal and regulatory

What we're looking for
• 7+ years of experience in compliance or program management
• Experience developing a compliance controls framework
• Exceptional communication skills and experience working successfully in a global environment with a diverse group of colleagues
• Expertise in Jira as a tool for program tracking
• A hard worker who is comfortable operating in a complex and dynamic environment; this person will be energized by big challenges and working with excellent people
• Someone who is passionate about doing the right thing
• Experience working cross functionally with tech and non-tech teams
• Experience in compliance related to content moderation and online safety a plus

This role is open to multiple locations (including CA, NYC, & WA).

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren't limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic's generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).

New York City Base Pay Range

$179,055 - $262,614 USD

California Base Pay Range

$179,055 - $262,614 USD

Washington Base Pay Range

$175,325 - $257,143 USD

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-gqjk1x-3-134-102-182-42 in your application.