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Full Time Job

Senior Manager, Merchandising, Gifting and Licensing

Endeavor

Remote / Virtual 01-06-2023
 
  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description
Reports To: VP, Commercial Experiences

Department: Merchandise, Gifting and Licensing

Location: Paris

Senior Manager – Merchandise, Gifting and Licensing
(B2C, STK and CGS – Gifting, OVH - Retail Operations)
ON LOCATION
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivalled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, Super Bowl, NCAA Final Four, New York Fashion Week and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of Endeavor, a global entertainment, sports and content company.

THE ROLE

The Senior Manager of Olympics & Paralympics - Merchandise, Gifting and Licensing reports to the Senior Director, Merchandise, Gifting and Licensing and will contribute to the achievement of OLE's strategic business goals as it relates to Event Merchandise, Licensing and Procurement. This role will be responsible for the implementation of the procurement strategy to ensure adherence to financial projections, fully integrated into the wider OL to successfully deliver a gifting program that enhances and adds value to each Olympic Hospitality experience and environment.

ESSENTIAL FUNCTIONS & RESPONSIBILTIES
• Develop gifting strategies for B2B and B2C programs, Stakeholders and Custom Groups to include post-sale, onsite and post-program fulfillment for the Olympic and Paralympic Games
• Manage timelines and implement processes for all planning and executions of the various programs
• Collaborate with the IOC and Paris 2024 Licensing Team on the delivery of the merchandising strategy, timelines, processes including product approvals, identification of vendors, and procurement of items
• Ideate innovative, sustainable, and unique ideas, incorporating market trends, Olympic and Paralympic memorabilia, and host country specialties to curate an elevated gifting experience
• Contribute to the overall sourcing strategy through the management of procurement timeline, RFP management, contracting, vendor management, quality assurance, delivery, and payment processing
• Coordinate with Hospitality Manager, Production, Marketing and Guest Comms to create a high-end gifting suite within On Location's exclusive hospitality space to include product and vendor development, design and brand usage, implementation, delivery and on the ground support
• Deliver a Paris 2024 Official store as part of the Off-site Venue Hospitality suites.
Operational integration, retail environment and product offering to be coordinated with Event Production and the official retailer, plus commercial terms, and vendor agreement to be negotiated with the official retailer capitalizing on the commercial synergies between the partners
• Contribute to the development of staffing plans, training, and scheduling to successfully execute merchandise journey on the ground, to include full time, and temporary/on the ground staff
• Collaborate with Guest Comms to create any gift cards, announcements, or supplementary communications for gifting and merchandising
• Collaborate with Marketing on any branding or look of the Games to ensure continuity of the On Location brand in the Olympia and Paralympic market
• Collaborate with Warehousing and Transportation to collectively schedule and develop a comprehensive logistic plan to execute the merchandise journey on the ground
• Manage budgets and accounting for Merchandise & Gifting including vendor set up and payments
• Support Accounting with billing, reconciliation, and collection process for merchandising services
• Keep appropriate executives and functional area leads informed of progress throughout the strategy, ideation, procurement, and delivery process as needed
• Adherence to policies and procedures and maintenance of records in readiness for internal audits, performance, and compliance measurement ensuring a robust procurement process and competitive pricing
• Prepare and maintain systems and or reports tracking progress of projects and any vendors or 3rd party appointed contractors, achievements, and milestones
• Contribute to post event reconciliation of all products, finalize any invoicing, enact close out procedures of the warehouse and provide detailed transfer of knowledge outlining recommendations and improvements for future Olympic Hospitality programs
Other Duties & Responsibilities

This position is responsible for the management of a direct report and carrying out any managerial responsibilities according to the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Travel

Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Education and/or Experience, Knowledge, Skills, and Abilities:
• Fluent English required, Business/conversational French preferred
• Bachelor's Degree in Hospitality, Sports Management, Business or a related field, or equivalent experience preferred.
• Experience in a similar position (minimum of 6+ years), preferably in Global Events and Operations including Olympic Games and/or FIFA World Cup and/or other Global Events
• The ability to enter negotiations understanding both parties needs and wants, ultimately partnering to obtain win/win results for On Location and vendor, and partners.
• Demonstrates appropriate level of technical expertise necessary to work with event bid documents and contracts.
• Experience managing budgets and processing payments
• Exceptional people skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills.
• Initiate actions, steps, plans, systems, processes, or programs that seek to maintain elevated levels of service.
• A proven record of accomplishment of strong personal effectiveness in which imaginative and distinctive leadership have been demonstrated.
• Continually strive for self-development and discovering better means of accomplishing both personal and professional goals.
• Proven ability to take necessary actions to rectify problems and improve situations, even those outside areas of direct responsibility.
• Proven ability analyzing, organizing, summarizing, and articulating complex information in to be

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Jobcode: Reference SBJ-gwzpep-3-142-171-180-42 in your application.

Company Profile
Endeavor

Endeavor is a global entertainment, sports and content company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency William Morris Endeavor (WME); sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation; marketing and licensing; content development, distribution and sales; event management; and a number of direct-to-consumer offerings.