Director. Product Operations Technology

Job Description

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Primary Responsibilities
• Oversee the development and implementation of tech solutions for managing inventory and selling On Location products.
• Manage relationships with third-party technology vendors as necessary.
• Collaborate with senior leadership to understand and execute integrated solutions and project management plans.
• Develop training modules and materials for internal functional areas and staff for these solutions.
• Word across the portfolio of On Location rights-holders to ensure consistency in the deployment of technologies and that best practices are followed in their use.
• Maintain effective internal communications to ensure all relevant functional areas are informed of system objectives and processes.
• Implement and oversee these processes and solutions on-site and assist the functional areas in their utilisation.
• Ensure the operational timeline includes robust testing to guarantee accuracy and a good user experience.
• As directed, research and identify innovative technology platforms and tools to streamline operational efficiency.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

QUALIFICATIONS

In order to perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Education and/or Experience, Knowledge, Skills, and Abilities:
• Excellent computer skills with high proficiency in the Microsoft Office suite
• Minimum five years of experience with systems for the sale and management of ticket or hospitality products.
• Experience in managing a cross-cultural team of event professionals
• Strong customer service ethic
• Strong organisational and time management skills, with the ability to multi-task and manage concurrent priorities
• Fluent in English
• Excellent verbal and written communication skills
• Proactive in identifying areas where support can be provided in order to meet deadlines

Preferred Education and/or Experience, Knowledge, Skills, and Abilities:
• Other languages

CORE VALUES

As the leading experiences company in the world, we strive to be the most innovative and passionate - the best of the best. We uphold these values in our quest for excellence:
• Exceed all service expectations with our customers, our partners, and each other.
• Create value by enriching people's lives.
• Do the right thing and bring others along with us - always.
• Propel the power of diversity in thought, team and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude - treat others as you would want to be treated.

COMPENSATION

Competitive salary, commensurate with job position and experience.
On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national origin, disability, or genetic information.

Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.

Jobcode: Reference SBJ-r06v1e-216-73-216-202-42 in your application.