Full Time Job

Coordinator-Sports Experiences


Raleigh, NC 06-06-2024
  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
Who We Are:

The Coordinator is responsible for operational sales efforts related to the Company's various events and services. Primary responsibilities include managing the event live process, handling multiple tasks and projects, anticipating event needs, discerning work priorities, and meeting deadlines with minimal supervision.
• Guest service support and issue resolution via phone and email.
• Foster relationships with guests, hotels, transportation, other vendors, and services.
• Create event builds in proprietary programs/systems.
• Support Sports Experiences team with the preparation of event materials throughout the planning and execution of events.
• Support event logistics such as guest check-in, ID, badges, and other items for distribution.
• Assist in fulfillment process to include ordering components, coordinating the delivery of packages.
• Assist in creating and distributing event-related communications to applicable recipients including guests and vendors.
• Work in conjunction with and communicate closely with other departments as it relates to major events:
• Marketing – assist with website support by providing relevant content, preparing collateral materials, implement innovative ideas, and ensuring the accuracy of information.
• Marketing – Identify potential customers to sell services through outbound calls, email blasts, and other tactics to cross-sell services.
• Compile and maintain event summary information such as preparing historical sales and hotel reporting.
• Support Accounting with billing, reconciliation, and collection process for event services.
• Assist in process development by analyzing current processes, then identifying and communicating opportunities to streamline procedures that directly impact productivity.
• Cultivate a working knowledge of all events/services to provide customer support; assist Customer Service with incoming sales calls.
• Execute all other duties assigned by the team or leadership.
Other Duties & Responsibilities

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

Must be adaptable with work and travel schedule and be available to travel for work during holidays.

You Have These (Add Qualifications):

Required Education and/or Experience, Knowledge, Skills, and Abilities
• Bachelor's Degree in Hospitality, Sports Management or a related field, or equivalent experience required
• Minimum of 2+ years in the sports, travel, and/or Hospitality industry

We'd Love If You Also Have These:

Exceptional interpersonal skills - a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills.
• A continual drive for self-development and discovering better means of accomplishing both personal and professional goals.
• Experience in collegiate sports and/or event operations.
• Travel & Hospitality experience.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Jobcode: Reference SBJ-rjoeeb-44-200-194-255-42 in your application.

Company Profile

Endeavor is a global entertainment, sports and content company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency William Morris Endeavor (WME); sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation; marketing and licensing; content development, distribution and sales; event management; and a number of direct-to-consumer offerings.