Full Time Job

Content Merchandiser


Melbourne, Australia 2 days ago
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  • Paid
  • Full Time
Job Description

We are hiring a Content Merchandiser to join Disney+ on a permanent basis.The Content Merchandiser will be responsible for regular content maintenance and publishing updates, and maintaining the editorial tone of voice for the Disney+ ANZ services.

The focus of the Content Merchandiser role is to ensure the ANZ Disney+ services are up to date with the latest new content made available through our delivery workflow. Working with our scheduling teams, you will wireframe the service each month, prioritising titles, promotions and events depending on a variety of global/local requirements.

You will use the bespoke Disney CMS to manage the featuring of new movies, TV and shortform available to the service. You will analyse viewing behaviour data to inform editorial steer and curation of content, and you will help create and maintain a best-in-class SVOD experience utilising Disney's world-renowned characters and intellectual properties.

Though you will own your own areas of responsibility, you will report directly into the Merchandising Manager and work closely with the rest of the Content Planning & Merchandising team, working towards the end goal of increasing user consumption and extending customer lifespan throughout all available markets.

You should have an excellent knowledge of the Disney brand and all associated content (Movies and TV) and a genuine passion for entertainment.

• Use Google Doc templates to create detailed featuring wireframes of ANZ service updates on a short term and long term basis, encompassing Disney+ content drops, editorial events, key content initiatives and IP/character anniversaries
• Use Polaris, the bespoke Disney+ CMS, to program, publish and schedule regular service updates, including weekly service refreshes, new editorial collections, brand and IP updates and content priorities
• Plan Disney+ editorial events that are tailored to specific markets, including local seasonal events and unique editorial collections that align with local content priorities, working closely with the Design team to create appropriate assets
• Ensure that all translation and localisation work is accurate and work closely with ANZ Disney+ merchandising teams to ensure tone of voice remains consistent
• Work closely with ANZ Disney+ marketing teams to ensure alignment of local messaging and appropriate featuring
• Develop regular routines for post-publish content validation and service QC to ensure all content is published and featured as scheduled
• Work closely with schedulers both local and global and share viewing trends and consumption data with wider team

Basic Qualifications:
• Experience of working on a digital platform/CMS required
• Previous SVOD management or content programming experience preferred
• Familiarity with all Disney & Fox brands and popular IP, including movies and TV
• Familiarity with iOS/Android platforms and multiple devices (tablets, browsers, mobile, web, connected devices)
• Experience with Excel/Google Sheets preferred
• Experience with content reporting and data analysis preferred

Preferred Qualifications:
• Ability to understand larger objectives whilst also able to focus on intricate detail
• A robust knowledge of the SVOD market and close competitors
• Strong planning and coordination skills
• The ability to work to tight deadlines and adapt to changing business demands at short notice
• Eloquent communicator
• Effective relationship builder
• Curious and ''Can do'' attitude
• Able to work well with ambiguity

Additional Information:

This is unique opportunity to join the talented team that develops and delivers unparalleled entertainment across Australia and New Zealand so if this role captures your imagination then

Jobcode: Reference SBJ-d87699-3-235-184-215-42 in your application.

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Company Profile

Disney Streaming Services is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ and Disney+.