Full Time Job
Specialist- People & Culture Ops
Discovery
- Paid
- Full Time
- Mid (2-5 years) Experience
Job Description
Specialist- People & Culture Ops (Bangalore)
Responsibilities
Responsibilities:
A ct as first point of contact for general People & Culture queries from employees, line managers and external vendor
Support employees, line managers and external vendors with diverse queries and service requests across various communication channels, including case management, live chat, telephony and email
Assist and counsel employees regarding benefits plans, payroll, company policies and programs and leave of absence plans.
Support and guide employees on how to complete self-service transactions as required
Prepare required documents for separations, exit interview document preparation, collection of employee assets and scheduling of exit meetings
Work collaboratively as a global team with other areas of the People & Culture team or other Discovery teams to resolve escalated or misdirected employee questions
Responsible for managing and maintaining employee files, paper or electronic.
Create and maintain any documentation related to employment changes, ensuring all letters and documentation are correct and sent out in a timely manner
Serve as on-site point of contact for all document management activities, in congruence with the company document management strategy and retention policy
Assist with the payroll process to ensure that information provide to payroll is accurate and all requests are approve
Manage the new hire probation process, supporting the line manager and providing information to the employee as required
Act as first point of contact for general People & Culture queries from employees, line managers and external vendors
Support employees, line managers and external vendors with diverse queries and service requests across various communication channels, including case management, live chat, telephony and emai
Requirements
Requirements:
+3 years of professional HR experience in global organization
Good understanding of the labor law / social security in the respective country , Strong
organisational and time management skills, with attention to detail
Excellent numerical and computer skills
Experience working with Windows Office, particularly Excel
Ability to prioritise workload, be self-driven
Experience or understanding of HR systems Success Factors preferable
Knowledge of case management systems ServiceNow preferable
Experience of working in an HR Operations/Shared Services environment
Ability to solve problems and carry out responsibilities with little or no supervision
Ability to prioritize and address competing demands; with multi-tasking capacity critical
High degree of respect for the confidentiality and sensitivity of HR and payroll data
Jobcode: Reference SBJ-d88k1m-34-207-180-141-42 in your application.
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Company Profile
Discovery
Discovery, Inc. is the global leader in real life entertainment. We serve passionate fans with content that inspires, informs, and entertains, providing leadership across deeply loved and trusted brands, such as Discovery Channel, TLC, Animal Planet, HGTV, Food Network, and Travel Channel.