Netsuite Administrator

Job Description

Overview

The NetSuite Administrator is primarily responsible for overseeing the administration of the NetSuite application, Discovery's Tier II ERP which is used across 5 countries and by up to 100 users.
The role will be primarily focused on user issue resolution and problem management, requiring liaising with internal customers to understand issues and where necessary, to escalate issues with NetSuite Professional Services and external consultants

Responsibilities

The NetSuite Administrator will be responsible for:
• Primary point of contact for maintenance and daily management of the NetSuite application within the parameters of the Discovery global template;
• Providing first line support to Discovery users with regards to all aspects of NetSuite and data maintenance.
Function as a key liaison between Discovery business users and external advisors;
• Assisting in defining additional system enhancements in collaboration with the stakeholders to determine needs and functional requirements, and customizing NetSuite as needed to meet business needs.
• Training users on the NetSuite application relevant to their jobs; writing and maintaining training documentation as required;
• Maintain user profiles and role permissions, including quarterly re-certifications
• System configuration, data integrity and maintenance of all system-related policies and procedures.
• Maintenance of existing inbound interfaces with SAP (exchange rates) and Concur (Time and Expense)
• Monitoring end-user usage of systems, performing daily administrative and support tasks and maintaining system documentation.
• For new countries, development and implementation of Global template, policies, procedures and data migration
• Development, functional testing and rollout of customizations, custom objects, new enhancements, application releases and system integration based on user/business needs.
• Developing, documenting and following formal policies, procedures and protocols for changes, customization, standards, usage, etc.
• Develop and execute UAT test plans including coordination of UAT activities for bi-annual system releases.
• Customization of forms, fields and records

Qualifications
• Detailed understanding of common industry standard business practices in General Accounting, Order to Cash and Procure to Pay.
• Previous experience working as a NetSuite Administrator. SAP experience also desirable
• Experience with writing NetSuite reports and saved searches
• Understanding of and experience with maintaining NetSuite workflows desirable.
• Project management, system implementation and system integration experience required
• Strong analytical and problem-solving skills; ability to work creatively in problem solving environment
• Ability to balance technical skills with business understanding – ability to transform end-user needs into technical and functional requirements, within the Discovery Global Template
• Clear communicator, customer service oriented, professional oral and written communication skills (including English), with the ability to interact clearly and professionally with a diverse, global business group
• Experience working in SOX control environment desirable
• Able to work independently in a fast-paced and dynamic environment, meet stringent deadlines, lead and drive projects, and work under pressure.
• Strong organizational and interpersonal skills, able to manage relationships effectively within the accounting team and executive stakeholders.
• Team player with consensus driven style.
• A superior work ethic and a dedication to the highest work quality and job excellence.
• Demonstrated ability to contribute to a culture of excellence, integrity and accountability and able to function in a changing environment.

We offer:
• hybrid work model, flexible working hours
• free access to player.pl
• benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, partial funding company kindergarten, recognition platform, employee referral program
• work-life balance initiatives: wellbeing platform, yoga, educational webinars, Employee Assistance Program, internal media initiatives
• training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts
• CSR activities: volunteering, eco & social initiatives
• casual dress code
• parking available for booking

Jobcode: Reference SBJ-r10bpy-3-139-85-113-42 in your application.