Event Producer

Job Description

Position Title

Event Producer

Deluxe's Technology and Innovation Group is on the forefront of change within media management from creation to consumption. We're looking someone who shares our passion for disrupting, transforming, and uniting the entertainment ecosystem in this new age of digital storytelling.

Deluxe is seeking an individual with exceptional client and project management skills that can execute and push projects forward with a keen attention to detail. This position will act as the key liaison between internal and external stakeholders, while managing and providing oversight of the Event Support Team. Candidates must be extremely customer focused, can multi-task and utilize both written & verbal communication skills to help our diverse range of customers effectively on both business matters and client operational personnel on technical matters.

Key tasks include leading and supporting Deluxe One Showcase client campaigns and live virtual events through proactive communication and management of cross-functional teams in order to ensure definition and prioritization of new and existing features into event program plans and campaigns, where relevant.

This is a full-time role based out of our Burbank, CA office.

Main Duties
• Proactively lead, communicate, and support all Deluxe One Showcase clients' simultaneous campaigns and live virtual events from inception to completion. This includes oversight on onboarding, kickoff, design, development, QA, execution, and retrospective.
• Identify and manage relationships with external clients, partners, and agencies to coordinate and gather all necessary details, ensuring that all key stakeholders align and are kept in close collaboration on project vision and execution.
• Prioritize and align cross-functional teams on a regular cadence, securing integration across functions, partnering, and leading the set up and facilitation of status meetings, and tracking action items throughout
• Manage Event Support team, ensuring they are effectively executing on the day-to-day requests for external clients including asset and data processing, attendee management, troubleshooting client issues, and reporting-all while ensuring deadlines are met.
• Authors, edits, and collaborates on product-driven technical documentation including but not limited to platform operational tools, processes, and workflows with product owners and managers to ensure documentation is aligned with the overarching strategic vision of the team and product.

What You Bring
• BA or BS degree
• 4+ years of relevant experience working collaboratively across product, development, sales, and marketing teams.
• Strong written and verbal communication skills
• Must be well versed in the full Microsoft Office product suite, as well as various project management and content collaboration tools such as Confluence, JIRA, and SharePoint

Preferred Qualifications
• Experience in the delivery of digital content and virtual/live experiences and events, with a successful history of leading, structuring, scoping, and supporting complex digital, campaign, and live event projects.
• Ability to operate in a fast-paced, complex, and driven organization with substantial autonomy and discretion.
• Experience in client and project management that conveys attention to detail, exceptional organization and communication skills, and the ability to learn fast and accommodate to rapid change by reacting quickly to new information amidst contexts switching.
• Passion and knowledge of media and entertainment industry with emphasis on digital media solutions focused on technology enabling creative, production, and distribution of content.
• Ability to work occasional evenings and weekends.

We offer competitive pay and a comprehensive benefits program including medical, dental & vision coverage, vacation & sick leave, 401(k), and more.

Jobcode: Reference SBJ-d225ny-3-128-199-210-42 in your application.