Full Time Job

E-Delivery Technical Specialist


Burbank, CA 02-19-2023
  • Paid
  • Full Time
Job Description

E-Delivery Technical Specialist

E-Delivery Technical Specialist

An exciting and rewarding position within Digital Cinema fulfillment (exhibitor relations, deployment, technical and network operations) to carry out and accelerate the deployment and installation of Deluxe E-Delivery services at cinemas.

Primary Roles and Responsibilities

Provide pre and post installation support to cinema exhibitors. Coordinate with internal teams to collectively solve content delivery constraints. Perform time sensitive content management tasks.

Job Details
• Pre and Post Installation Support
• Procure technical system/equipment surveys from cinema exhibitors to prepare sites for E-Delivery system installation and integration.
• Provide direct support to cinema exhibitor technical (and non-technical) personnel as it relates to the E-Delivery system architecture and infrastructure.
• Internal Team Coordination
• Develop end-to-end understanding of E-Delivery content workflows.
• Isolate and resolve site specific and/or systematic workflow issues and provide recommendations for long-term viability and scalability.
• Content Management Tasks
• Expedite tasks where third-party dependencies are otherwise delaying completion of E-Delivery operations (i.e., content ingest configuration and validation testing).

Experience and Skills Required
• Understanding of operational workflow in a technical environment employing multiple systems/platforms to execute deliverable.
• Knowledge of database workflow and information management.
• Ability to maintain self-motivation and produce measurable results working within constrained timeframes and stressful situations.
• Technical aptitude.
• Job experience in a LAN environment working with networked systems, appliances and/or servers.
• Proven track record of delighting customers.
• Participation in real-time messaging required (Microsoft Teams, Slack).
• Must be willing to occasionally work outside of normal business hours (driven by cinema exhibitor availability).
• Opportunities to expand role within exhibitor relations/support and network operations.
• Position can be remote.
• A matrix reporting structure will in effect for this position.

This role is based in California and the base pay range for this role is $60,000 - $75,000 annually. Actual amounts will vary depending on education, skills, experience, and geographic location.

Jobcode: Reference SBJ-gpe7q9-34-239-173-144-42 in your application.

Salary Details

Salary Range: $60,000 to $75,000 Per Year ($ USD)

Company Profile

We offer competitive pay and benefits program, including medical, dental & vision coverage, vacation & sick leave, 401(k), and more.

Deluxe's policy is to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state and federal law.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Deluxe. Please inform the company's personnel representative if you need assistance completing any forms or to otherwise participate in the application process.