Digital Delivery Technician

Job Description

Company: Company 3
Position: Digital Delivery Technician
Location: Toronto, ON
Hours of Operation: Afternoon/evening hours (~3:00pm - 11:00pm EST)
*Pay Range: $22.00 - $24.00 CAD hourly

Use technical abilities to prepare, transcode/encode, and package media based on the specifications designated for each project. Maintain the expected Company 3 standards of quality and accuracy for finished physical and digital deliveries through standardized procedures and close communication with Company 3 Producers and Management.

MAIN DUTIES:
The Digital Delivery Technician will be responsible for deliverables processing and general quality of service. Their duties are outlined below:
Deliverables Processing:
• Transcode/encode material to specifications provided by Company 3 or Post clients
• Verify any required metadata is accurate and provided along with deliveries as needed
• Ensure all image and sound packages are formatted to the correct requirements
• Digitize media from physical sources and perform conversions to various global standards
• Evaluate quality of created media, alerting Producers and Deliverables Supervisor of any technical issues
• Coordinate with other team members on the timing of deliveries for QC or Data IO management
• Troubleshoot problematic media and processing issues with support from the Deliverables Supervisor
• Report all project activity, progress updates, and any potential concerns to the Producers and Deliverables Supervisor

General Quality of Service:
• Ensure excellent customer service by recognizing and meeting the needs of clients
• Relay any technical, operational, or support concerns in an effective and timely manner
• Provide assistance and technical information to clients, colleagues, and other departments
• Take part in training opportunities and cross-departmental initiatives
• Demonstrate an understanding and appreciation of the mission and values of Company 3
• Perform other duties that may be assigned

WHAT YOU BRING:
The ideal candidate will have a background in Video/Film, and have working knowledge of a variety of post-production software such as DaVinci Resolve, Colorfront Transkoder, Telestream Vantage and Caption Maker Pro. Additional desired skills include:
• Experience with DCP creation and playback an asset
• Comfort with using Windows, Mac OS, and Linux platforms
• Familiarity with a variety of digital source file and delivery formats
• Technical understanding of various film & television specifications and standards
• Ability to evaluate, learn, and implement new software and hardware
• Organizational skills, attention to detail, and ability to work under pressure

Jobcode: Reference SBJ-d8k6q9-34-231-180-210-42 in your application.