Director, Design

Job Description

Director, Design (CNBC & OTT)

NBCUniversal is one of the world's leading media and entertainment companies.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

CNBC is the recognized world leader in business news, providing real-time financial market coverage, business content, and general news consumed by millions of users daily. Across platforms - including web, mobile, and OTT - CNBC delivers a trusted, engaging, and data-driven experience for users ranging from casual readers to active market participants.
Job Description
We are seeking a visionary and hands-on Product Design Director to lead the design strategy and execution for our suite of digital products, including the CNBC.com website, mobile applications, and Connected TV experiences. You'll be responsible for shaping the experience vision and for improving the end-to-end user experience across platforms, elevating our designs, and driving business results through innovative, user-centered design solutions. You will lead a team of designers and a UX researcher. You will also lead design for connected TV apps for our other news brands, namely MSNBC and E!News.
The Job:
• Shape the experience vision for CNBC's financial news and information on digital platforms
• Lead, mentor, and grow a high-performing team of UX/UI designers across multiple products
• Ensure a consistent, intuitive, and engaging user experience across web, mobile, and OTT platforms
• Collaborate closely with product managers, engineers, editorial, data, and marketing teams to deliver user-centric designs aligned with business goals
• Oversee the full design lifecycle - from discovery and concepting to prototyping, testing, and delivery - ensuring designs are validated through user research and data insights
• Advocate for design best practices, accessibility, and UX standards throughout the organization
• Champion a culture of design thinking and cross-functional collaboration, by leading design workshops and design sprints
• Maintain and evolve design systems, brand guidelines, and interaction patterns across platforms
• Monitor and assess design performance using qualitative and quantitative data; iterate accordingly
• Support experimentation, personalization, and potentially AI-driven features to deliver smarter, more relevant user experiences
• Stay current with industry trends and competitors to ensure CNBC's digital experiences remain cutting-edge and relevant
• Actively manage direct reports, set goals and provide follow-up feedback. Provide regular feedback and manage career development
Qualifications
• 7+ years of experience leading a team of designers for digital media companies
• Experience with successful outcomes for digital products, reaching millions of users, such as growth in users, subscriptions, revenue, customer satisfaction scores etc.
• 7+ years of experience hiring, managing, and mentoring successful product designers
• Experience with designing personalized products or AI features and using new AI prototyping tools would be a plus
You demonstrate:
• Proven track record managing high performing team(s) of in-house designers who were embedded in Pods, Agile or Scrum teams
• Design best practices, integrating UX Research and building meaningful customer experiences
• Expertise in design research with a dedicated human-centered approach to problem solving
• Strong experience in product discovery and design thinking, in particular leading design workshops with cross-functional stakeholders
• Excellent communication and presentation capabilities, articulating ideas effectively and without bias
• High energy level and a strong work ethic, someone who is self-driven
• Systems-thinking mindset, with deep knowledge of cross-platform design & visual system creation and effective implementation
• An active role in shaping and communicating ''the why'' behind the work your team does and how you interact with other teams and stakeholders
• Prioritization and multi-tasking skills
• Ability to hold your team accountable for high quality product design and timely cross-functional communication
Why Join Us:
• Shape the digital future of a powerful media brand
• Collaborate with passionate teams of journalists, product managers and engineers
• Deliver high-impact experiences to CNBC's large, loyal audience across platforms
• Drive innovation in how people consume and interact with trusted financial news and information
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $180,000-$220,000 (bonus and long-term incentive eligible).

Jobcode: Reference SBJ-j66kk2-216-73-216-0-42 in your application.