Client Service Representative
ViacomCBS Streaming (formerly CBS Interactive) is a division of ViacomCBS that encompasses both free, paid, and premium streaming services including Pluto TV, Paramount +, CBS Sports Digital, and CBS News Digital.
The Account Manager will be responsible for supporting the sales team in selling, planning, executing and monitoring digital advertising programs across the CBSi portfolio, on sites like CBS.com, CBS News, CNET and ETOnline. This individual will work with a designated Sales team to ensure flawless campaign planning and execution as well as provide optimal client service support for assigned advertisers and agencies. The Account Manager will serve as the primary point of contact for client inquiries and requests pertaining to their digital advertising programs. This includes: preparing proposals and client presentations, collecting and presenting research information, providing the clients with pricing, communicating inventory availability, and providing regular campaign performance.
• Secure strategic level relationships with client contacts within the account
• Work with sales team and other departments to assist in the creation of client proposals, presentations, and media plans.
• Grow territory/account revenue to meet and exceed revenue goals
• Engage with internal teams to implement any necessary creative changes/optimizations.
What you bring to the team:
You have -
• Sales professional with an entrepreneurial spirit who thrives in a team, goal oriented environment.
• 2-4 years proven digital advertising experience
• Have a strong desire to win and grow as digital ad sales professional.
• Exceptional communication and organizational skills.
• Ability to manage stress well, and juggle multiple account challenges at once.
• BS/BA degree, or equivalent training and experience.
• Must be extremely detail oriented.
• Fluent in Microsoft Word, Excel and PowerPoint.
You might also have -
• Experience working with DFP or Salesforce
• Experience building and booking media plans
CBS Interactive is the premier online content network for information and online operations of ViacomCBS as well as some of the top native digital brands in the entertainment industry.