Technology - Product Manager

Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. 

The Role

CAA is seeking a Product Manager to join our Product Management team.

As CAA continues to expand its footprint in the sport and entertainment industry and grow globally, we have an increasing need to implement applications supporting our diverse customers - clients, agents, executives, assistants, and business partners. The Product Management team is focused on implementing technology products to drive productivity and effectiveness of our customers. We are obsessed about delivering intuitive products that embody CAA's culture.

We seek an energetic and curious product manager. We are looking for individuals who are highly adaptable, who like solving problems and can drive clarity across diverse stakeholder groups. We seek a product manager who can lead products through the full lifecycle from defining the initial vision and product roadmap to implementing sustainable processes for ongoing product support and customer feedback.

Responsibilities
• Understand and embrace CAA's culture to ensure that it influences your product management practices.
• Work collaboratively in a Scaled Agile team to lead the delivery of product features iteratively using the Scrum methodology and provide the expected business outcomes.
• Manage a portfolio of products made up of commercial off the shelf products and custom-built applications.
• Rapidly develop a deep understanding of products you will manage, including the business domains and workflows that these products support.
• Lead the documentation of new epics and features, and actively contribute to the quarterly PI planning sessions.
• Collaborate and coordinate with other product managers on the team to ensure alignment across products and product lines.
• Help orchestrate the work of our software and data engineers throughout the development cycle to deliver the highest quality products.
• Collaborate with our UX/UI designers to design simple and intuitive product experiences.
• Work closely with our corporate stakeholders to ensure that their compliance, data privacy, financial, legal, and HR requirements are represented during product development.
• Be data-driven and use data to decide the best opportunities that deliver the most business impact.
• Have deep understanding and empathy for customer needs, using user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions.

Qualifications
• You have a minimum of 3 years of experience in product management, working either remotely or in-person.
• As a product manager, you should be accountable as the voice of the products and customers you support.
• You are experienced in collaborating with stakeholders in business, IT and other corporate functions.
• You are familiar with Scaled Agile and Lead Portfolio Management concepts and practices.
• You have experience with Jira Software, and Confluence to document requirements, features, user stories, and bugs.
• We expect proficiency with testing approaches and experience in testing product features and troubleshooting bugs.
• You are curious and have a great ability to learn, especially about new business domains and workflows, and you are eager to expand your areas of expertise.
• You are a self-starter and exhibit a ''can-do'' attitude to drive projects to completion.
• As someone entrusted with sensitive company information, you consistently work to protect CAA's systems and data through your security awareness.

Location
• This position will be based in our LA office with a minimum of 3 days a week in the office. Occasional travel including company meetings and events is expected.

Compensation: The annual base salary for this position is in the range of $113,000 - $147,000. T his position also is eligible for benefits and discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Creative Artists Agency, LLC (the ''Company'') is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee's or their dependent's reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

Jobcode: Reference SBJ-r7p03p-18-221-146-223-42 in your application.