Sports - Basketball - Client Manager

Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations.

Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world's top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, Singapore and Beijing, among other locations globally.

The Department

CAA Basketball is in the best position to help our clients and their families accomplish their goals, from draft day to post-career planning. Our agents work with players - from young talent to established veterans - to support all of their career ambitions with opportunities that extend far beyond the sport.

The Role

The Client Manager oversees all aspects of the day to day needs of the client and serves as a trusted adviser that guides the clients' professional choices.

Responsibilities
• Strategize and develop client marketing strategy; provide insights on demographics for targeted brand campaigns; advise clients on brand building
• Serve at onsite activations, ensuring contractual obligations are being met by both the client and the brand/buyer
• Negotiate with networks for interviews and background stories; negotiate paid appearances
• Approximately 30% of time spent serving as a personal assistant to clients
• Serve as a liaison with the vendors, partners, etc. on behalf of client
• Lead day to day communications on behalf of Basketball clients
• Collaborate internally and across various CAA departments to develop goals and strategies for client retention and continued service
• Dedicated to upholding a strict level of confidentiality

Qualifications
• Bachelor's Degree in Business Administration, Marketing and/or Master's in Sports Business Management or relevant field, preferred
• 15+ years of marketing or player/client relations
• Direct client servicing experience and strong relationships building skills
• Proactive problem solver with strong negotiating skills
• Highly organized with an ability to anticipate needs
• Strong ability to prioritize and execute in a fast paced working environment
• Significant travel required

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

Jobcode: Reference SBJ-roz6m4-18-191-46-36-42 in your application.