CRM Developer

Job Description

Builds, tests and maintains applications on the Salesforce platform. Works closely with the Director and Senior Director of Enterprise CRM Services and receives guidance from lead developer and Salesforce technical architect.
LOCATION
Remote – (US)
FUNCTIONS OF THE JOB
Essential Functions: which may be representative but not all inclusive of those commonly associated with this position.
• Design, build, and deploy custom applications, components, and solutions utilizing Apex, Visualforce, Lightning Components, and other Salesforce technologies.
• Leverage deep understanding of Salesforce Sales Cloud, Service Cloud, and Revenue Cloud to deliver scalable solutions that support core business operations and drive revenue growth.
• Implement and configure Salesforce CPQ (Configure, Price, Quote) to streamline quoting processes, pricing strategies, and contract management.
• Utilize Agentforce capabilities to enhance automation, workflow efficiency, and agent productivity through sophisticated solution design.
• Integrate Salesforce with external systems and services using REST/SOAP APIs, middleware platforms, and third-party applications.
• Configure, customize, and automate business processes through workflows, process builder, flows, validation rules, and security controls.
• Maintain and enhance Salesforce implementations, troubleshooting issues, optimizing performance, and adhering to best practices.
• Participate throughout the software development lifecycle-planning, design, testing, deployment, and ongoing support.
• Ensure compliance, data integrity, and robust security within the Salesforce environment.
• Provide technical guidance and mentorship to junior team members.
• Stay current with the latest Salesforce releases, features (including Sales, Service, Revenue Cloud, and Agent force), and industry trends, recommending improvements where applicable.
• Document technical solutions, architecture, and development processes for future reference and knowledge sharing.
POSITION QUALIFICATION REQUIREMENTS
Education: Bachelor's degree in Computer Science, Information Technology, or a related discipline.

Experience:
• Minimum of 3 years' hands-on experience as a Salesforce Developer, including proven expertise in Revenue Cloud, CPQ, Sales Cloud, Service Cloud, and Agentforce.
• Track record of delivering complex Salesforce projects on time and within scope.
• Experience working in enterprise settings and with large-scale Salesforce implementations.
SKILLS AND ABILITIES
This may be representative but not all inclusive of those commonly associated with this position.
• Technical Expertise: Advanced knowledge of Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Salesforce declarative tools.
• Salesforce Products: Hands-on experience with Sales Cloud, Service Cloud, Revenue Cloud, CPQ, and Agentforce functionalities-designing solutions that drive business value and operational efficiency.
• Integration Skills: Proficiency in RESTful and SOAP APIs, Salesforce Connect, and middleware platforms such as MuleSoft.
• Customization & Automation: Strong command of workflows, process builder, flows, validation rules, and security configurations.
• Data Management: Expertise in data migration, modeling, transformation, and maintaining high data quality standards.
• Problem-Solving: Ability to diagnose issues, troubleshoot system problems, and develop effective technical solutions.
• Project Management: Experience working in Agile/Scrum environments and collaborating within multidisciplinary teams.
• Communication: Excellent verbal and written communication skills for stakeholder engagement and technical documentation.
• Certifications: Salesforce Platform Developer I/II, CPQ Specialist, and Administrator certifications are highly preferred; additional certifications (App Builder, Sales/Service Cloud Consultant) are a plus.
• Mentorship: Demonstrated ability to coach, support, and develop junior developers in a collaborative environment.
• Continuous Learning: Commitment to ongoing professional development, staying up to date with Salesforce innovations and best practices.
LICENSE OR CERTIFICATION
Salesforce Administrator Certification and Salesforce Platform Developer Certification
SALARY RANGE
The specific base salary offered to a successful applicant will be based on individual qualifications, skills, experience, and education. The pay range is subject to change at any time based on various internal and external factors. The position may also be eligible for one or more performance-based bonuses. In addition to cash compensation, BMI offers a competitive portfolio of benefits to its employees, as described below.
What We Give to You:
• Health, dental, and vision insurance
• 401K with employer match
• Flexible spending accounts
• Paid vacation and paid sick/personal time
• 12 paid calendar holidays
• Paid volunteer time off
• Summer hours that offer more time for fun in the sun
• Company paid life insurance
• Up to 12 weeks paid parental leave
• Tuition assistance for qualified team members
• Commuter benefits (New York)
• Amazing and engaging culture
• Employee Resource Groups

Broadcast Music, Inc.® (BMI®), a global leader in music rights management since 1939, seeks team members who value the creation of music and will deliver excellent service both internally and externally to our more than 600,000 affiliated songwriters, composers and publishers and the businesses that play their music. BMI has the privilege of representing the most award-winning repertoire of music created by the industry's biggest names in all genres of music. By distributing the licensing fees from businesses that use music as royalties to our affiliated songwriters, composers and music publishers in compliance with copyright law, BMI helps ensure that they can continue to pursue their creative livelihoods.

Jobcode: Reference SBJ-86828x-216-73-216-111-42 in your application.