Job Description
Overview
Audacy has an immediate opening for a Sr. Operational Systems Analyst, to support our programming and technical operations teams. Positions can be remote or based in our corporate office in Philadelphia
Responsibilities
What You'll Do:
• Manage helpdesk offering support for Automation, MusicMaster and other integrated systems in markets for programming and technical operations
• Manage and work directly with vendors for escalation of problems
• Manage software upgrades for markets
• Manage setup and expansion of integrated systems in markets
• Provide training to markets for new staff and new functionality
• Travel to markets to work on specific projects and provide troubleshooting support
• Ability to provide on-call status 24/7 in case of equipment failure
Qualifications
More About You:
Required & Preferred:
• Minimum of 5 years broadcast engineering and/or broadcast IT experience
• Strong verbal and written communication skills
• Strong, proven time management skills including ability to multi-task in a multiple project environment
• Experience in project planning, management and execution
• IT & Networking knowledge and experience
• Strong PC/Mac skills including proficiency with MS Suite (Word, Excel, PowerPoint)
• Experience with computer-based audio storage systems. (Scott Studios/Google/WOAFR Preferred)
• Experience with computer-based music scheduling systems. (MusicMaster Preferred)
• Experience with broadcast studio systems (Axia Livewire preferred)
• Must have at least 4 years of college or technical school and/or training; or equivalent combination of education and experience
Responsibilities:
What You'll Do:
- Manage helpdesk offering support for Automation, MusicMaster and other integrated systems in markets for programming and technical operations
- Manage and work directly with vendors for escalation of problems
- Manage software upgrades for markets
- Manage setup and expansion of integrated systems in markets
- Provide training to markets for new staff and new functionality
- Travel to markets to work on specific projects and provide troubleshooting support
- Ability to provide on-call status 24/7 in case of equipment failure
Jobcode: Reference SBJ-d503v1-3-143-168-172-42 in your application.