Receptionist

Job Description

Overview
Overview:
The Receptionist / Traffic Reporter serves a dual role supporting both on-air traffic reporting and front-office operations. This position is responsible for gathering, producing, and delivering accurate traffic reports across broadcast and digital platforms while also providing professional receptionist and clerical support to the Wilkes-Barre market. The ideal candidate is organized, articulate, and able to multitask in a fast-paced media environment.

Responsibilities
What You'll Do:

Traffic Reporting & On-Air Responsibilities:
• Voice live and recorded traffic reports for Audacy stations on broadcast and digital platforms.
• Gather, write, record, edit, and deliver traffic reports in accordance with Audacy Inc. standards and FCC guidelines.
• Monitor traffic-gathering data sources, including traffic cameras, scanners, and other reporting assets.
• Post, edit, and manage traffic-related content on Audacy social media platforms (e.g., Twitter/X).
• Provide live sponsor reads within designated traffic reports, including logging commercials and reporting discrepancies as needed.

Reception & Administrative Responsibilities:
• Greet clients, visitors, and guests in a professional and welcoming manner.
• Answer incoming phone calls, route calls to appropriate personnel, and take accurate messages when necessary.
• Provide callers with general information, including addresses, directions, website details, and other related inquiries.
• Receive, sort, and distribute incoming mail and overnight packages; prepare and send outgoing mail.
• Provide clerical and administrative support to various departments as needed.
• Support the Central Traffic Team to ensure sales orders are processed accurately.
• Review station logs for commercial and promotional content to ensure accuracy and compliance.
• Collaborate with Sales Management and Account Executives using WideOrbit systems to maximize inventory.
• Perform additional duties and responsibilities as necessary.
Qualifications
More About You:
Required:
• Excellent phone etiquette and strong verbal communication skills.
• Ability to multitask, prioritize, and manage workload effectively.
• Professional appearance, reliability, and punctuality.
• High School Diploma or GED required; some college coursework or equivalent work experience preferred.
• Valid driver's license with satisfactory motor vehicle record check; proof of insurance required if using a personal vehicle for work-related duties.
Preferred:
• Working knowledge of Microsoft Office and Google Workspace.
• Experience with WideOrbit.
• Knowledge of Wilkes Barre area Traffic geography.
• Prior experience in broadcasting, traffic reporting, receptionist, or administrative support roles.
Important Notes:
Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in @audacy.com. If you receive any suspicious requests or communications, please verify their authenticity before responding.
About Us
Audacy is a scaled, leading multi-platform audio content and entertainment company differentiated by its exclusive, premium audio content. Audacy operates one of the country's two scaled radio broadcasting groups with leading positions across the country's largest markets, as well as one of the country's largest podcast networks and the Audacy direct-to-consumer streaming platform. Audacy is a major event producer and a digital marketing solutions provider and is the unrivaled leader in local news and sports radio. Learn more at www.audacyinc.com, Facebook, X, LinkedIn and Instagram.

Jobcode: Reference SBJ-bx7z2x-216-73-216-132-42 in your application.