Sr. Technical Program Manager, Search

Job Description

BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps

DESCRIPTION

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Want to transform the way people enjoy music on Amazon Music apps and Echo devices? Come join the team that made Amazon Music Unlimited, HD, Prime Music, ads-supported free music and more available to millions of customers. The Amazon Music Search team is looking for a Senior Technical Program Manager (TPM) to help design, build and launch new ML-based Search features and experiences.

Key job responsibilities
When a customer types into the Amazon Music Search bar or asks Alexa to play some content, how do you get that customer to the most relevant song, album, artist, playlist, etc? Our team is focused on building next-generation search retrieval, ranking technology to help customers find and discover content within our vast music and podcast catalog. In this role you will be leading programs in partnership with product, science and engineering to build new ML models, heuristics, systems, and infrastructure to continually improve the Search experience. You'll be expected be technical, hands-on and dive deep into the data to understand the technology behind your programs. You'll work closely with other Amazon Music TPMs to build new cross-org features and capabilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship.

About the team
The Amazon Music Search mission is to help customers find the most contextually relevant search results, across app and voice experiences, as quickly as possible. We aim to reduce the amount of customer effort required to find and play audio content and to act as a key source of information regarding what content users can access on Amazon Music. Search services billions of requests for customers worldwide each month and is a critical part of Amazon Music engagement and retention.

We are open to hiring candidates to work out of one of the following locations:

San Francisco, CA, USA

PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Jobcode: Reference SBJ-d2m9b6-3-142-12-240-42 in your application.