Sr. Channel Marketing Manager

Job Description

Job summary
About Amazon Music

We are looking for a highly creative, analytical and results-oriented Sr. Channel Marketing Manager to lead a team responsible for scaling our engagement, retention and content campaigns across Amazon Music tiers in Europe. This role will work with multiple teams across Amazon and Amazon Music, influencing and leading partners to think big, invent and simplify, and deliver on project roadmaps.

This role will manage a team of +6 marketers in Europe, with the responsibility of managing campaigns across our Owned and Operated marketing channels to increase customer engagement and retention for all our tiers, adoption of product features and discoverability of available content (podcasts, new releases, playlists, livestreams). A successful candidate for this role will have experience leading and developing high performing teams, will be independent, creative problem-solver with great business acumen and analytical skills, with the ability to lead multiple teams and projects simultaneously, while managing competing deadlines. You will have strong marketing, program management and stakeholder management skills, with the ability to work independently under time constraints to deliver results. Given the complexity of the role, it will also be important to be operationally strong – managing a large number of relationships, dependencies, and timelines across many teams.

Key job responsibilities
• Use significant expertise, business acumen and data insights to define the marketing strategy for our owned and operated marketing channels, develop and oversee the implementation of new opportunities and programs that deliver strong long-term results for customer engagement and retention.
• Analyze and communicate marketing performance, using analytical insights to create actionable strategies to support customer growth and engagement.
• Work with technology and cross-organization partner teams to identify and scope new capabilities needed to support and accelerate marketing programs to drive trial, engagement and retention, ensuring we can optimize CX and create scalable solutions.
• Lead the team to test, develop and share best practices in marketing campaigns across multiple channels and geographies.
• Makes trade-offs: business opportunity vs. resources vs. long term results.
• Actively mentor and develop others

BASIC QUALIFICATIONS
• Bachelor's degree with relevant experience
• Experience managing a team
• Experience using data and metrics to measure impact and determine improvements
• Experience using Microsoft Excel to manipulate and analyze data
• Strong oral and written communication skills
• Obsession for driving a best-in-class experience for customers
• Proven track record of successfully delivering cross-functional projects

PREFERRED QUALIFICATIONS
• MBA
• Experience in, and understanding of, the entertainment industry, preferably within Podcasts or Music.
• Fluency in one of those languages besides English (German, Spanish, French, Italian)
• Experience with digital products and interactive entertainment
• Experience in multi-territory campaign management

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

Jobcode: Reference SBJ-r1z80m-18-116-13-113-42 in your application.