company_logo

Full Time Job

Quality Assurance Technician

Amazon Music

Mexico City, CDM 08-11-2022
 
  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
Job summary

We believe that Amazon Music on Alexa is the best voice-enabled music experience in the world. Its Day 1 in the world of voice-enabled devices and we're looking for great leaders to help us make it even better.

Key job responsibilities
• Understanding how all elements of the Voice Experience ecosystem work together and developing QA approaches that fit the overall strategy.
• Develop and execute manual & automated tests and test plans
• Efficiently execute test cases across all functional areas of our products
• Finding, isolate, document, regress, and track bugs through resolution
• Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
• Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented
• Ensure the highest quality product delivery, working with a team of quality engineering professionals
• Evaluate product functionality and create test strategies and test cases to assess product quality.

A day in the life
About Amazon Music

About the team
As the QAT on the Amazon Music Voice Internationalization QA Team, you will be responsible for write and maintain test cases for different features. exhibit technical capability to execute and build automated test scripts as necessary, develop utilities or tools to improve efficiency and gather / analyses logs and traces to add to bug reports.

You will collaborate with QA teams to improve the ways that customers can ask for what they want to hear in Amazon Music Unlimited, Prime Music or Ad-supported Free Tier in international markets. You will assist developers or QAEs to identify, track, and accurately report defects found to ensure that the Quality of the Amazon Music Voice Experience is the best.

The ideal candidate is interested in being part of an agile team, passionate about innovating for customers, and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements.

You should be a person that pays close attention to details and is driven to deliver solutions that delight customers.

BASIC QUALIFICATIONS
• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent
• 2+ years of software QA testing experience
• (Mandatory) Verbal and written fluency in Spanish and English - Native or bilingual proficiency
• Experience in a test or development role as part of a product development organization which has delivered consumer oriented products
• Demonstrated experience in testing methodologies, experience with standard QA and development tools
• Demonstrated experience creating status reports based on automation results

PREFERRED QUALIFICATIONS
• Experience working with Voice Assistants
• Experience working with teams in multiple time zones
• Eager to learn and learn fast, enjoy a fast paced environment
• Self-directed, demonstrate leadership potential and a team player
• Driven to provide the best customer experience via technology
• Proven ability to work effectively in a cross-functional team
• Experience working with scalable distributed systems and service oriented architectures
• Excellent written and oral communication skills
• Ability to drive innovation

Jobcode: Reference SBJ-d82j39-3-139-240-142-42 in your application.

Company Profile
Amazon Music

Amazon Music reimagines music listening by enabling customers to unlock millions of songs and thousands of curated playlists and stations with their voice. Amazon Music provides unlimited access to new releases and classic hits across iOS and Android mobile devices, PC, Mac, Echo, and Alexa-enabled devices including Fire TV and more. With Amazon Music, Prime members have access to ad-free listening of 2 million songs at no additional cost to their membership. Listeners can also enjoy the premium subscription service, Amazon Music Unlimited, which provides access to more than 75 million songs and the latest new releases. Amazon Music Unlimited customers also now have access to the highest-quality listening experience available, with more than 75 million songs available in High Definition (HD), more than 7 million songs in Ultra HD, and a growing catalog of spatial audio. Customers also have free access to an ad-supported selection of top playlists and stations on Amazon Music. All Amazon Music tiers now offer a wide selection of podcasts at no additional cost, and live streaming in partnership with Twitch. Engaging with music and culture has never been more natural, simple, and fun. For more information, visit amazonmusic.com or download the Amazon Music app.