Principal Product Manager - Tech, Personalization & Generative AI

Job Description

Our vision at the Music ML and Personalization team is to offer Amazon customers delightful personalized audio experiences by building world class customer understanding, content recommendations and experience optimization platforms. As a team, we play multiple roles at Amazon Music - one, we develop ML models, platforms and capabilities, and experiment with them across experiences to improve personalization for music and podcasts across visual and voice experiences; two, we invest in building personalized experiences ourselves like playlists (daily mixes, discovery mixes) and recommenders (new releases for you recommender); and three, we incubate state of the art ML and AI technologies like Generative AI and Large Language Models (LLMs) and leverage them to lift many boats.

As a Principal Product Manager for ML & Personalization, you will help our team build and execute a strategy for becoming the world's most personalized audio streaming service. This role will be focused on our recommendations and candidate generation models and services that leverage customer understanding, behavioral listening patterns, audio similarity models and LLMs. This PMT will work with scientists, engineers, program managers, and a variety of cross functional partners to understand customer and stakeholder needs, define a clear vision and strategy for their area, make prioritization decisions, invest in the next generation of recommendations models and services, and deploy them across experiences to improve personalization on Amazon Music, Podcasts and Amp services.

Additional locations include: [Seattle, WA]

About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

BASIC QUALIFICATIONS
• 2+ years of end to end product delivery experience
• 8+ years of technical product or program management experience
• Bachelor's degree
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience leading engineering discussions around technology decisions and strategy related to a product
• Experience technical product management

PREFERRED QUALIFICATIONS
• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
• 5+ years of product management experience in a technological industry
• Experience working on agile enabled teams
• Experience launching consumer-facing online/mobile products/service from start to finish
• Experience working with products rooted in voice, personalization, search or machine learning based systems
• Proven ability to understand complex business problems, apply strong analytical skill and create an effective strategy
• Technical fluency; ability to understand and discuss architectural concepts, schedule tradeoffs and new opportunities with technical team members
• Strong communication and collaboration skills, with a proven ability to work across functions and influence senior leaders
• Demonstrated success building buy-in for an innovative and bold vision
• Excellent platform experience intuition; demonstrated success in creating innovative and user-friendly software applications and customer-facing features
• Nimbleness and comfort with ambiguity; ability to respond rapidly to evolving threats and opportunities
• Demonstrated ability to translate strategic differentiators into innovative and detailed product requirements
• Proven ability to make smart features (customer experience) versus time-to-market trade-offs; experience using data and metrics to back up assumptions and assertions of business value
• MBA or master's degree in a quantitative field

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,000/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Jobcode: Reference SBJ-d54qb1-18-116-47-111-42 in your application.