LA Galaxy, Premium Concierge

Job Description

LA Galaxy, Premium Concierge (Part-Time)

Company Information

Job Summary
The Premium Concierge is responsible for providing an excellent guest experience in premium areas at Dignity Health Sports Park.
Essential Functions
• Complete setup and breakdown of all Premium Season Ticket Member areas including Suites, Cabanas, Platinum Club Seats, Stadium Club, Champions Lounge, Tunnel Club, The Deck, Valet and Premium Concierge reception
• Provide excellent customer service by welcoming guests to the venue, being knowledgeable of venue layout and policies, and escorting first-time guests
• Monitor admission in Premium Season Ticket Member areas by checking for appropriate ticket, wristband and/or credential access
• Develop and uphold a friendly rapport with Premium Season Ticket Members. Demonstrate recognition by name and ticket location
• Act as first point of contact regarding client issues, escalating to supervisor when necessary
Required Qualifications
• A minimum education level of: High School Diploma or its equivalency
• A minimum of 0- years of related work experience preferably in the sports/entertainment venue environment
• Must be able to work evenings, weekends and holidays
• Must be able to stand consistently for a minimum of 8 hours and withstand various weather elements such as high temperatures and rain
• Ability to lift up to 20 pounds
• Must maintain a professional appearance and demeanor
• Excellent interpersonal skills, enthusiasm and the ability to conduct all interactions in a positive and professional manner
Payscale: $20.48
Bonus: This position is not eligible for a bonus under the current bonus plan requirements.
Benefits: This position may be eligible for benefits (ACA qualification).

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.
Employer does not offer work visa sponsorship for this position.

Jobcode: Reference SBJ-8682m6-18-97-9-172-42 in your application.