Intern - Ticket Sales and Service

Pittsburgh Pirates

Pittsburgh, PA 03-20-2024
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  • Paid
  • Internship
  • Entry (0-2 years) Experience
Job Description
Intern, Ticket Sales and Service (Summer)
Our Commitment to Diversity, Equity, and Inclusion

Diversity, equity, and inclusion (DE&I) are integral to who we are as an organization. We believe that our workforce should reflect the vast diversity of the communities we serve and that diverse voices should be elevated and intentionally integrated into our work. We welcome individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply and join our team. Even if you feel as if you do not meet 100% of the qualifications, we still strongly encourage you to apply.

The Pirates Why

The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:
• purposefully developing a player and people-centered culture;
• deeply connecting with our fans, partners, and colleagues;
• passionately creating lifetime memories for generations of families and friends; and
• meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.

Job Summary

This internship will assist the Ticket Sales & Service Department (Premium, Service & Retention, Group Sales, New Business, Inside Sales, and Ticket Operations) with various season and off-season office tasks, as well as game-day responsibilities. The intern will receive training in sales and our ticketing system to prepare them for sales conversations. The intern will be provided with the opportunity to gain experience in driving revenue and customer service. In addition, the intern will help to develop sales materials and reports for account executives. They will also assist with sales contests and incentives. The intern will assist the sales team at events hosted at the ballpark and off-site including Season Ticket Holder Events, Group Theme Nights, and other ticket-related elements.

• Fulfill Ticket Sales and Service projects
• Learn the key components of fan engagement and sales
• Network with current account executives in the industry
• Assist with Customer Service

Jobcode: Reference SBJ-r7yzm8-3-239-91-5-42 in your application.