Intern - Ballpark Operations

Job Description

Intern, Ballpark Operations (Spring)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Our Commitment to Diversity, Equity, and Inclusion

Diversity, equity, and inclusion (DE&I) are integral to who we are as an organization. We believe that our workforce should reflect the vast diversity of the communities we serve and that diverse voices should be elevated and intentionally integrated into our work. We welcome individuals from non-traditional backgrounds, historically marginalized, or underrepresented groups to apply and join our team. Even if you feel as if you do not meet 100% of the qualifications, we still strongly encourage you to apply.

The Pirates Why

The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:
• purposefully developing a player and people-centered culture;
• deeply connecting with our fans, partners, and colleagues;
• passionately creating lifetime memories for generations of families and friends; and
• meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.
Job Summary

Interns will observe the day-to-day 'back of the house' operations of the ballpark by spending time with the Vice President, PNC Park Operations, Director, Guest Experience, Ballpark Operations Manager; Manager of Security/Service Operations and Guest Relations Manager on both non-game days and game days. Interns will be expected to participate in game-related duties, as specified by the department managers, in order to fully understand the successful execution of 'back of the house' and front line procedures/staffing necessary to operate a professional sports facility. Interns may potentially assist with and/or observe daily activities in any area of Ballpark Operations.

Responsibilities
• Coordinate with Human Resources in preparing for game day employee interviews and call-backs for new hires.
• Assist in preparing for Grand Slam Training sessions and employee orientation by compiling materials, setting up the training room and scheduling employees for each session.
• Conduct inventories in the following areas, as necessary: game day staff uniforms; radios and accessories, including labeling and assisting with distribution; various signage throughout the ballpark; storage areas; equipment and others.
• Update and maintain individual game day employee files, both paper and electronic.
• Prepare and mail out monthly game day employee schedules; enter staffing requests into scheduling software.
• Organize and maintain necessary supplies in game day managers offices.
• Coordinate taking photos of all game day employees for annual yearbook.
• Perform ballpark walk-thru's, conducting checklists for various cleaning and maintenance-related issues.
• Maintain daily log and photo library of all ballpark repair projects while in-progress.
• Maintain accurate equipment and delivery inventory; order miscellaneous equipment, as necessary.
• Assist in counting promotional items upon delivery to the ballpark and inventory items returned from the entrance gates.
• Create and maintain spreadsheet for each promotion and distribution to gates.
• Assist managers with daily game day staff briefings.
• Assist with mail room duties, as necessary.
• Attend Homestand Meetings, Supplemental Event Meetings and other sessions in the areas listed above, as necessary.
• Assist with employee staffing and set-up of ancillary events, attending meetings, as necessary.
• Miscellaneous duties, as assigned by senior directors or managers, as necessary.

Requirements
• Candidates must be enrolled in an accredited institution at a junior, senior or graduate level.
• Candidates majoring in event/facilities management of sports management preferred.
• Working knowledge of Microsoft applications and adaptability to new software preferred.
• Good verbal and written communication skills.
• Customer service experience helpful.
• Valid driver's license desired.

Jobcode: Reference SBJ-d8n94m-18-119-131-79-42 in your application.