Summer Intern - Commerce Operations Associate, City

Job Description

About the Role & Program
This internship role will help manage the critical pricing and commercial initiatives across Disney's suite of streaming services across Disney+, Hulu and ESPN DTC. The role will support the Commerce Operations team, which enables the sale of subscriptions across the streamers and other commerce-related initiatives, as well as Promo & Partner Operations to launch discounted promotions and third-party partnerships globally. These initiatives require the creation and management of commerce artifacts and supporting documentation that enable smooth execution and minimize risk.
The ideal candidate is a highly organized self-starter with strong communication skills, excellent attention to detail and accuracy, and an eagerness to learn how large-scale commerce operations are executed in a global streaming environment.
What You Will Do
• Assist with creation and maintenance of commerce artifacts, including offers, campaigns, cohorts, and SKUs
• Support copy management across the Disney+ purchase experience using internal tools
• Help manage documentation processes such as runbooks, briefs, and process documents
• Provide operational readiness support during major launches, including commerce initiatives, product rollouts and promotions
• Partner cross-functionally with Product, Marketing, Customer Service, Finance, and regional teams to ensure smooth execution of commerce and partner operations projects
• Contribute to process improvements and accuracy of documentation to reduce bottlenecks and support timely delivery of initiatives
Learning Opportunities:
• Hands-on experience with large-scale commerce operations across Disney's suite of streaming services (Disney+, Hulu and ESPN DTC)
• Exposure to product expansion and high-profile launch initiatives across global markets
• Development of skills in creating and managing commerce artifacts and supporting documentation
• Experience with operational workflows in a global streaming environment
• Strengthening of written and verbal communication skills, including exposure to mid-to-senior level management

Required Qualifications & Skills
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) or Google Workspace
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and projects simultaneously
• Interest in business operations, commerce, partnerships, within digital subscription businesses or streaming/media industries
• Demonstrated ability to work both independently and collaboratively in a team environment
• Excellent project management, organizational, and communications skills

Preferred Qualifications & Skills
• Design skills in PowerPoint, Google Slides, and Canva
• Familiarity in AI and/or an interest in learning about adapting AI processes into the workplace

Education
Currently enrolled as a junior or senior pursuing a bachelor's degree in Business Administration, Operations Management, Communications or a related discipline.
Eligibility Requirements & Program Information
Candidates for this opportunity MUST meet all the requirements below:
• Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR currently participating in a Disney College Program or Disney Internship
• Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.
• Be at least 18 years of age

Additional Information
• The approximate dates of this position are May/June 2026 through August/September 2026
• Able to provide/have reliable transportation to/from work
• Fully available from Monday-Friday for the duration of the position, 40 hours per week
The pay rate for this internship in New York is $22.50 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
About Disney Direct to Consumer:
Disney's Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company's best-in-class storytelling to fans and families everywhere.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Direct to Consumer.
Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

Jobcode: Reference SBJ-pk1z09-216-73-216-170-42 in your application.