Systems Administrator

Job Description

Systems Administrator (Macintosh)

Sony Pictures Imageworks Inc., an Academy Award®-winning, state-of-the-art visual effects and character animation company dedicated to the artistry of digital production and character creation, seeks qualified candidates to join its Systems Engineering department as a Systems Engineer. Systems Engineering is responsible for technical first- and second-level support of 1,000+ users in a dynamic, high-performance visual effects and animation production environment.

Responsibilities:

Primary areas of responsibility will include:
• Remote administration using JAMF, Apple Remote Desktop and Munki.

• Installation, deployment and maintenance of hardware, operating systems and software. Imaging of Mac desktop and laptop systems.

• Application installation and administration.

• Printer (and multi-function device) administration, setup and installation.

• Strong scripting skills (tcsh, bash, python).

• Technical assistance to a wide range of end users in a customer-service oriented organization.

• After hours, holiday and weekend support as scheduled in advance.

Distinguishing Characteristics:

The successful candidate possesses:
• Exceptional communication skills, both verbal and written. This includes the ability to provide thorough written documentation.

• Strong interpersonal skills and a customer oriented focus.

• The ability to perform at a high caliber and in compliance with Industry Best Practices and Procedures on individual assignments/projects as well as on team assignments/projects.

• Self-guided triage and follow-through skills to best respond to assigned duties.

• A team focused mindset.

Education, Skills & Certifications:
• Degree in Computer Science or in a related field. Significant industry experience may be substituted.

• Seven years of Macintosh Administration and Support Experience in a production environment.

• Experience in supporting mission-critical systems to ensure high availability.

• Experience in a large, heterogeneous computing environment (Mac, Windows and Linux) a plus.

• Extensive networking experience with TCP/IP, Wireless, DHCP, DNS, LDAP and other directory services, used across local and wide-area/metro-area networks of varying topologies.

• Working knowledge of Google Apps and Shotgun a plus.