Temporary Job

Event Coordinator


Atlanta, GA 07-01-2020
  • Paid
  • Temporary
Job Description

DOC Event Coordinator (Temporary)

Do you love the NBA? If so, keep reading....
The temporary DOC Event Coordinator will assist with monitoring Pre-game, In- game and Post-game activities.

The Daily
• Review service availability on mobile devices, PC and Web Applications.
• Answer phone / monitor email / review Slack messages
• Triage issues encountered before, during and after games
• Assist with escalating any detected issues to appropriate resolving group.
• Monitor closed captioning, video and audio quality
• Confirm availability of game archive file and condensed games
• Escalate Condensed game issues as needed
• Assist with facilitating critical incidents and notifications

The Essentials
• Excellent customer service skills
• Excellent verbal and written communication skills
• Must be detailed-oriented
• Must maintain a positive and professional attitude
• Must be flexible to work holidays, evenings and weekends
• Verifiable technical aptitude and desire to expand technical skillset
• Must have a Love for Basketball

The Perks
• Access to well-being tools, resources, and freebies
• 2018 Best Company for Working Mothers
• 2018 Best Company for Dads
• An in-house learning and development team to help shape and grow your career
• Part of the WarnerMedia family of powerhouse brands

Company Profile
We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.