Vendor Operations Manager

Job Description

As a Vendor Operations Manager, you'll be responsible for YouTube vendor operations. You will work on YouTube products to enable support for users and creators across channels. In this highly cross-functional role, you'll represent our users and problem-solve with the internal teams, and you'll provide process suggestions, bugs, and other product information to ensure we are constantly improving the user experience. In this role, you'll be fundamental in helping realize the next level of performance for YouTube Operations.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Resonsibilities:
• Be accountable for operations by managing overall vendor performance in region, driving vendor selection, consultation, and overall vendor operations strategies.
• Develop and maintain the overall regional workflow strategy, identify and mitigate risk from a delivery standpoint, and ensure compliance with all internal policies and procedures.
• Manage efficient and effective escalation in line with the established policies and procedures.
• Lead regular business reviews and vendor relationship management activities, and effectively partner with cross-functional teams locally and globally to drive continuous industry improvements and efficiencies at scale.
• Contribute to global initiatives by defining and realizing overall operations strategy, work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.

Qualifications:

Minimum qualifications:
• Bachelor's degree or equivalent practical experience.
• Experience managing vendor operations across geographies.
• Experience with program management in operations, strategy, and planning.

Preferred qualifications:
• MBA degree or other advanced degree.
• Experience delivering results through cross-functional interactions with Sales, Marketing, Finance, and Product Development.
• Solid communication skills, and ability to influence cross-functionally.

Jobcode: Reference SBJ-g4w6nv-3-133-160-156-42 in your application.