Full Time Job

Scaled Abuse Manager, Trust and Safety


Zürich, Switzerland 06-16-2020
  • Paid
  • Full Time
Job Description

Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Scaled Abuse Manager for YouTube Trust and Safety, you will formulate strategies and implement innovative solutions to drive anti-spam automation and operations at scale within YouTube (e.g. focusing on hijacking/security, spam, accounts etc.).

You will lead an excellent team of analysts and drive scaled abuse manual review operations in remote offices. You will work cross-functionally and engage with stakeholders from policy, legal, engineering and product teams across a wide variety of complex issues. In this role, you may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube's Community Guidelines.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.