Scaled Abuse Lead, Trust and Safety

Job Description

Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Scaled Abuse Lead for YouTube, you will be a key contributor to the strategy for reducing network badness on YouTube. You are an independent, critical thinker with sound metrics judgment who has a passion for coaching others, solving technological challenges, and setting scalable standards. Balance the short-term requirements we face, and make quantitatively based long-term recommendations accordingly.

This role may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube's Community Guidelines.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Resonsibilities:
• Lead and represent Scaled Abuse operations and YouTube Trust and Safety within the YouTube APAC ecosystem. Collaborate with vendor stakeholders and partners in engineering, product, policy, partnerships, and legal to drive complex solutions to address abusive content and behavior.
• Manage a team and formulate a practical and high impact, long-term strategy and operations objective of abuse/spam fighting for the enforcement of YouTube policies.
• Identify large operational scaled abuse, spam trends, and develop and deploy operational countermeasures on a tight schedule.
• Lead and mentor the team to perform deep operational investigations, conducting content reviews in line with policy, managing policy enforcement escalations, and developing new enforcement guidelines for policies.
• Lead and mentor the team to participate in the creation and deployment of vendor solutions to address enforcement gaps and gray policy areas.

Qualifications:

Minimum qualifications:
• Bachelor's degree in a technical field or equivalent practical experience.
• 8 years of relevant experience, managing partnerships with engineering, product, and operations teams.
• 4 years of experience managing teams.
• Experience with data analytics.

Preferred qualifications:
• Consultative problem-solving and excellent project management experience coupled with strengths in data management, metrics analysis, experiment design, and automation.
• Experience creating opportunities to innovate and see them through to completion.
• Demonstrated high-level product and policy knowledge.
• Ability to be analytical, have a quantitative mind, and translate analytical insights into business strategies and actions.
• Ability to both understand and design training road maps.
• Ability to communicate and persuade between multiple levels.

Jobcode: Reference SBJ-rv5z5j-3-137-171-121-42 in your application.