Scaled Abuse Analyst,, Trust and Safety

Job Description

Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Resonsibilities:
• Maintain, cultivate, and promote quality by providing regular feedback metrics to Global team. Manage technological solutions for streamlining quality assurance, and produce scalable training solutions to emergent workflows.
• Develop training materials, create consensus, and maintain communication for YouTube Scaled Abuse with business stakeholders.
• Perform fraud and spam investigations using various data sources, identify product vulnerabilities, and drive anti-abuse experiments to prevent abuse.
• Learn complex and technical concepts and systems, deliver meaningful results using them, and communicate highly technical results/methods clearly.
• Work closely with engineers, and interact cross-functionally with stakeholders to improve operational workflows (e.g., process improvements, automation, and anti-abuse system creation).

Qualifications:

Minimum qualifications:
• Bachelor's degree or equivalent practical experience
• 2 years of experience in data analysis, working with databases and querying (e.g., SQL, MySQL, MapReduce, Hadoop)
• Experience working and communicating with technical and non-technical teams

Preferred qualifications:
• Experience in process/project management
• Ability to navigate and influence cross-team stakeholders
• Ability to process a high amount of data to drive business strategies and decisions
• Ability to solve large unstructured business problems, in fraud investigations and risk management space
• Excellent analytical and problem-solving skills
• Excellent communication skills with prioritization and multitasking capabilities

Jobcode: Reference SBJ-g3xywq-18-221-83-96-42 in your application.