Outreach Operations Specialist
Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager, you will be responsible for working with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to prevent violative content from appearing on the site. With cutting edge tools and technology, you will evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows and processes. You'll review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. You may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube's Community Guidelines.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.