Outreach Operations Specialist

Job Description

Go-To-Market and Support Solutions (GSS) is a global team that provides scaled support, strategic go-to-market plan development, partnership resources, product and policy insights, and partnership management to ensure all partners can thrive within the YouTube ecosystem.

As an Outreach Operations Specialist, you'll be responsible for handling escalations, engaging with creators and users, and consulting with other partner-facing teams as a de-escalation expert. You will be an important part of the team's growth in the Asia Pacific (APAC) market, and leveraging regional expertise to identify vulnerabilities and support needs specific to local teams.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Jobcode: Reference SBJ-d96yz7-3-136-26-20-42 in your application.