Community Partner Manager, Shorts

Job Description

The Community Partner Management team was created to support and manage the last pool of Shorts and Short form creators around the launch of Shorts 3 years back. Ever since this team has evolved to manage not just Shorts but emerging and top creators across multiple formats (like long form, Live, Shopping, etc.). The mission of our team is to scalably grow a healthy, thriving ecosystem of multi-format creators globally.

As a Community Partner Manager (CPM), you will have the opportunity to engage at scale with our Shorts and other format creators. You will recruit, educate, engage, and support our emerging creator communities across our major language markets. The role will involve targeted creator onboarding, scalable community communications and engagement, scaled support, and the establishment and execution of an operational model that you'll optimize over time as the community grows. Our team is being run as a startup within YouTube, and you'll be a crucial part of the incubation team bringing it to life.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

The US base salary range for this full-time position is $82,500-$121,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Resonsibilities:
• Identify, acquire, communicate with, and develop YouTube Shorts creators. Host scaled workshops events (e.g., virtual and otherwise) and peer-peer sessions for YouTube Shorts creators.
• Develop and send scaled communication for various segments of the YouTube Shorts creator community.
• Collaborate with Marketing, Product, and local teams on trends, campaigns, and events.
• Create scaled communication modules (e.g., newsletters, video series) for the YouTube Shorts Community.
• Analyze creator feedback and recommend/generate changes to existing products, policies, and processes to increase creator satisfaction, activity, and performance.

Qualifications:

Minimum qualifications:
• Bachelor's degree or equivalent practical experience.
• 2 years of experience of working with external partners, agencies, or creator service providers and internal cross-functional stakeholders.
• Experience with digital/social media, creator/community management, communications, content programming, and campaign design/management.
• Experience in business development, project management, and working with external partners and internal stakeholders.

Preferred qualifications:
• Experience Video Content Creation Ecosystem (Short-form, Long-form, Podcast, Live).
• Experience driving effective scaled/mass-communications and engagement.
• Experience in e-commerce/merchant/brand ecosystem.
• Experience managing an online community or ecosystem.
• Experience identifying and implementing improvements based on data and insights.
• Ability to work effectively in ambiguity with excellent content writing skills, adaptability, and flexibility.

Jobcode: Reference SBJ-gwwm62-18-226-177-223-42 in your application.