Strategy and Operations Manager, Global Scaled Operations
San Bruno, CA
Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Manager within YouTube Trust and Safety, you will lead the Americas Market Responsibility Specialist (MRS) team and Code of Conduct process. The MRS team ensures that we are constantly growing our understanding of trends and risks in critical YouTube markets globally. This includes proactively monitoring trends and intelligence sources, helping to launch new product features with market, and language knowledge and ensuring our policy enforcement guidelines are informed by market knowledge.
Code of Conduct reviews ensure YouTube's highest profile creators avoid creating harm to YouTube's ecosystem. In overseeing the Code of Conduct process, you will enable YouTube's executives to make sound decisions on sensitive escalations. You'll help implement and enforce our policies across pieces of content videos, as well as define and implement operational plans globally, liaising and working with stakeholders in areas like Engineering, Vendor Operations, Analytics, Public Policy, PR, Partnerships, and Legal. You will specifically lead the Americas functional team while driving process and policy across global counterpart teams.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.
Jobcode: Reference SBJ-r0wmzm-34-204-180-223-42 in your application.