IT Support Specialist / Engineer

Job Description

About WEEK:

WEEK-TV is a modern facility equipped with state of the art technology, and with our leading broadcast news we provide award winning local news coverage, dedicated community service, and effective marketing solutions for area businesses. We operate a number of TV stations in the Peoria, IL television market including WEEK 25 (NBC), Heart of Illinois ABC, and Peoria-Bloomington's CW.

Job Summary/Description:

WEEK is looking for a full-time IT Support specialist for our television station in East Peoria, Illinois. This position is responsible for all areas of end user support, including building and maintaining Windows and Mac desktops and laptops, managing servers, printers, backups, end user applications, basic IP networking skills, cabling, and all other related systems and equipment

The primary job duties and responsibilities include, but are not limited to:
• Provide all areas of desktop client support for local and remote employees
• Build and manage Windows and Mac desktops and laptops
• Build and manage Windows servers, file shares, backups, and plans for disaster recovery
• Manage local Active Directory user accounts, passwords, and access to local resources
• Set up work areas, including docking stations, monitors, and printers
• Install and support Microsoft Office and other client applications
• Work with Corporate IT to support local employees use of company applications
• Maintain and manage station IP data network
• Work with Corporate IT to administer, install, and troubleshoot edge network equipment, to include routers and firewalls
• Work with broadcast engineers and newsroom to support all broadcast automation systems
• Maintain station phone system and voicemail, to include add/remove employees
• Process trouble tickets in the company helpdesk system

Qualifications/Requirements:

▶ Associate Degree minimum and experience in the computer industry. Knowledge of Microsoft and Linux operating systems, VM systems, Mac Computers, Telephone and VOIP interfacing, LAN layout, and maintenance, as well as Knowledge of data switches, routers, and storage devices is necessary. Familiarity with Business software applications such as Microsoft 365, Creative applications such as video editing software and Broadcast industry applications are extremely beneficial

Jobcode: Reference SBJ-d550wz-3-142-197-212-42 in your application.