Manager, Global Digital Accounts

Job Description

Job Title: Manager, Global Digital Accounts
A little bit about our team:
Our team provides day to day support for many of our top strategic UGC partners and liaises with territories and labels around the world. This position will play a key role in shaping the processes, policies and overall success of the team. In addition to the support role our team manages UGC claiming for monetization and this role will be a key figure in maximizing that business.
Your role:
This role is central to managing the back-end of our core UGC platforms, fostering relationships with key digital partners like YouTube, Soundcloud, Meta, and TikTok, while also providing essential support to labels and territories. You will support partnerships with third-party claiming services, manage day-to-day operations, and shape team processes to maximize user-generated content monetization.
Here you'll get to:
• You will be a point of contact of support and escalation for our global labels and distribution partners.
• You will be a point of contact for digital platforms – YouTube, Soundcloud, Meta, & TikTok.
• You will support the relationship with third party claiming partners.
• You will respond and escalate where needed on the day to day of team's internal helpdesk inboxes
• You will maintain and improve team website, forms, and tracking processes
• You will support the team leader on all dedicated support and revenue optimization key initiatives as needed
About you:
• You have spent 3-5 years in a digital or account management role
• You have a strong background in streaming and social media platforms
• You have great communication skills
• You have the desire to solve problems, sometimes on strict timelines
• You are passionate about audio and video consumption and how that consumption is monetized
• You think analytically, making decisions based on logic, experience and reason
We'd love it if you also had:
• You have a YouTube Music Rights certification
• Experience with Meta's Rights Manager, Soundcloud Deck, and/or Bytedance's MediaMatch
• Spanish language
About us:
As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.
Together, we are Warner Music Group: Independent Minds. Major Sound.

#LI-Hybrid and #LI-Onsite
Effective October 1st, this position will require being in the office 4 days a week. We believe that an in-office presence is critical for talent development, collaboration and building strong relationships.
Salary Range
$65,000 to $75,000 Annually
Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.
Warner Music Group is an Equal Opportunity Employer.
Links to relevant documents:
2025 Benefits At A Glance final.pdf
EVerify Participation Poster.pdf
Right To Work .pdf

Jobcode: Reference SBJ-xk13yj-216-73-216-43-42 in your application.