Full Time Job

Telecom Analyst

Warner Media

Atlanta, GA 11-19-2021
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
The Job

This position is an integral part of the Business Operations team and will be responsible for providing expert telecommunication business management knowledge to the Operations & Engineering team as part of delivering solutions, coordinating and performing life cycle activities and driving effective telecommunications expense management.

The Daily
• Ordering and Provisioning Management
• Coordinate and actively manage the ordering and provisioning of telecom services for the Enterprise including all moves, adds and changes
• Track and communicate order status
• Effectively escalate issues with supplier organizations
• Inventory Management
• Actively manage and track telecom asset inventory
• Maintain accurate inventory along with historical information about activities and billing
• Invoice and Contract Management
• Performance of auditing and payment functions for supplier telecom invoices in a timely and accurate manner
• Ensure the recovery of credits and management of short-pay and no-pay decisions
• Monitor contractual commitments for a number of metrics including availability, billing accuracy, renewal terms, disconnects, termination liabilities, and audits
• Ensure for proper accounting of expenses
• Investigate irregularities and determine and bring to successful conclusion corrective actions
• Telecom Expense Management
• Perform industry ''best practices'' telecommunications expense management for enhancing operational efficiency and identifying opportunities to contain costs
• Perform periodic audits of telecom service needs and remove excess or inappropriate services
• Champion savings initiatives
• Manage small telecom projects
• Usage Management
• Track and audit usage metrics for allocation of costs to individuals, cost centers, departments or other defined spending category
• Recommend and implement strategies
• Provide reports as needed
• Process Improvement
• Seek, recommend and implement opportunities for improvement in telecom business processes

The Essentials
• Bachelor's degree or equivalent experience in telecom with experience in expense management, project management and supplier management
• 3-6 years of experience in telecommunications billing, invoicing and analysis
• 3-6 years global telecom experience
• 3-6 years supplier management experience

The Nice to Haves
• Strong business analysis experience and financial acumen
• Strong attention to detail and organizational skills to keep up with multiple tasks
• Ability to work with limited direction
• Strong communication skills

Jobcode: Reference SBJ-gxo4n1-52-23-219-12-42 in your application.