Job Description
Delivering first-in-class content in the best and most engaging ways possible while equipping our people to do so requires an incredible amount of talent… and technology. The technology and operations group covers things like the company's data strategy, content delivery systems, master control operations, broadcast engineering, advertising technology, and the technology platform for HBO Max, while also supporting the everyday underpinnings of our company. Join our community of extraordinary team members who are truly building the tools that will run the future of entertainment.
WarnerMedia seeks a Salesforce Solution Architect for the Monetization & Portfolio Management team.
This position is a design and architecture role for multiple Salesforce implementations across multiple business areas, while also delving into actual development work required to drive these implementations to go-live and support them in production. These efforts will include leading WarnerMedia and consulting engineering teams, prioritizing activities, running proof-of-concept projects, enforcing CoE led best practices for the Salesforce platform, and coordinating release management and platform related initiatives.
• Define high-level components of solution and manage development and support across multiple Salesforce implementations, engaging with technologists in multiple business areas
• Ensure support tickets are in a handled timely and seen to their conclusion
• Orchestrate activities for Salesforce developers, mostly located at offshore (schedule flexibility required)
• Take proactive role in setting guidelines and best practices around Salesforce apps, and build in monitoring, and resolution planning to remove/mitigate risk
• Take on developer responsibilities as needed, to provide quick fixes for business-critical issues, or running proof-of-concept projects with minimal resourcing
• Work with Salesforce Admin/Analyst to manage Salesforce administration responsibilities in conjunction with Salesforce COE
• Perform root cause analysis on major problems and recurring issues
• Design new custom applications in the Salesforce platform utilizing custom objects, Apex classes, triggers, Visual Force pages, Lightning components, and SOQL
• Work with Salesforce Admin/Analyst to gather complete requirements and ensure that tickets are Dev ready for the production support team
• Utilize Data Loader or other ETL tools to insert/update data from ancillary applications
• 3+ years of experience working on the Salesforce Platform
• 5+ years of experience working as an IT professional
• Strong interpersonal skills to facilitate communication and inclusion amongst teammates
• Strong problem-solving skills matched with the ability to articulate solutions to other team members
• Excellent and clear written communication skills to facilitate understanding of tasks by the offshore team
• Ability to work in a highly collaborative Agile environment with multiple development teams
• Familiarity with Jira or another similar Agile sprint management tool
• 2+ Years of experience on Relational Database Management Systems
• 2+ years of experience in scripting languages such as JavaScript
• 2+ years of experience in other web-based technologies such as Java or .Net
• Experience managing and designing integrations
• Familiarity with Informatica for transforming and loading data
• Familiarity with Salesforce platform third party applications via AppExchange
• 4-year degree in Computer Science, Information Technology or a related discipline, or equivalent work experience
Salesforce Solution Architect Certification preferred
Jobcode: Reference SBJ-g4wmvv-3-229-124-236-42 in your application.